Hi, So I took the plunge and placed an order with my Dutch supplier as they assured me UPS would handle customs clearance and import VAT. The package arrived safely with me today, and on the tracking does show that it was released by the customs agency on arrival in the UK. However UPS have not charged me any import VAT, and there were no commercial invoices attached to the parcel. My Dutch supplier appears to be as confused with the new rules as many of the rest of us are. Do UPS often invoice import VAT after delivery? I was under the understanding they demand payment before delivery. I've sent a query to their post clearance dept but wondered if anyone else had encountered anything similar before?