Apologies for the delayed reply. What they've told me on email (the website is woefully short on info), is that it's 1 Euro an item, 20 Euros a month, 3 months minimum term. Yes, I think that process you mention is spot on. You have to upload daily in order to take care of the customs clearance side of things. So far (because I switched off our Shopify site for EU sales) we're just handling Amazon sales right now. Seems to be working fine through click and drop, but NO IDEA what to do in the instance of a resend or a return. This is the kind of roll-out where if it was a business requiring it, you'd expect it to have been postponed by now. Of course, this won't be postponed, so we have so much fun to look forward to between now and the end of the holiday period.