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Employee slagging off employer

Discussion in 'General Business Forum' started by YPC2017, Jun 14, 2018.

  1. YPC2017

    YPC2017 UKBF Newcomer Free Member

    14 0
    So yesterday the smoke alarm went off in one of our premises. I logged into the CCTV to take a look to find a member of staff talking about me very disrespectfully to another of our neighbouring business owners. Not a pleasant experience. The member of staff in question is leaving shortly so I think I just need to find a replacement ASAP and get rid. I realise staff talk about their employers but to hear it first hand is not pleasant.

    How do others handle situations like this?
     
    Posted: Jun 14, 2018 By: YPC2017 Member since: Aug 8, 2017
    #1
  2. Ian J

    Ian J Factoring Specialist Full Member - Verified Business

    4,634 1,304
    I've never eavesdropped on employees so the situation has never arisen but if it had I would use the knowledge gained by what he/she said to improve my own behaviour
     
    Posted: Jun 14, 2018 By: Ian J Member since: Nov 6, 2004
    #2
  3. YPC2017

    YPC2017 UKBF Newcomer Free Member

    14 0
    Said employee has only worked for us for 3 days so they don’t even know me or our business yet. Employee interviewed well but once given the job and started work their attitude and performance has fallen very short.
     
    Posted: Jun 14, 2018 By: YPC2017 Member since: Aug 8, 2017
    #3
  4. Bob Morgan

    Bob Morgan UKBF Regular Free Member

    116 20
    You develop both a 'Thick Skin' and 'Selective Deafness!'
     
    Posted: Jun 14, 2018 By: Bob Morgan Member since: Apr 15, 2018
    #4
  5. MikeJ

    MikeJ UKBF Big Shot Free Member

    5,447 1,540
    Been with you three days? Already leaving?

    Maybe they've got a point?
     
    Posted: Jun 14, 2018 By: MikeJ Member since: Jan 15, 2008
    #5
  6. lesliedocherty

    lesliedocherty UKBF Ace Free Member

    2,125 283
    Only took 3 days to realise you'r a ****, lol, normally my staff work it out within 5 minutes.
     
    Posted: Jun 14, 2018 By: lesliedocherty Member since: Jun 17, 2006
    #6
  7. estwig

    estwig UKBF Legend Full Member

    11,803 4,067
    Bad mouthing you and the business to a neighbour...................Kill him!
     
    Posted: Jun 14, 2018 By: estwig Member since: Sep 29, 2006
    #7
  8. tony84

    tony84 UKBF Big Shot Free Member

    5,243 884
    Checking CCTV is one thing, listening in to them is another.
    If you do not want hear people slagging you off, do not listen in to private conversations. I have worked in places where I have slagged off the company/manager - I did not necessarily mean it, although I probably did at the time.

    If I found out an employer was recording me without knowing, I would be slagging them off a lot more. I would think twice about listening in to people - especially if it hurts your feelings. You could find many more staff start to slag you off or leave.
     
    Posted: Jun 14, 2018 By: tony84 Member since: Apr 14, 2008
    #8
  9. paulears

    paulears UKBF Big Shot Full Member

    3,474 824
    In the theatre industry where we work - we actually have one job who specifically listens in to people talking privately. Radio Microphones. The old joke is that the very best and most expensive one is nearly as good as a ten quid bit of cable. So we might have loads on the go and the worst case is an actor walking out onto the stage, opening their mouth and nothing comes out! We have in the bigger shows a specific person who keeps the things running. Swapping broken cables, dodgy batteries, loose plugs and so on - and they wear headphones and switch quickly through the different conversations until they hear - nothing. Nothing is bad. Sometimes, it will be this person is simply out of range but often it's a good indication something is wrong. So they turn the gain up and see if they can hear anything - often you realise you are hearing an empty dressing room, with a clock ticking, or voices in the corridor - yet in the other corner of the stage, waiting to go on is the actor - who has forgotten to put the damn thing on! Sometimes the silence is broken by a noise indicating they are in the loo. Other times you will suddenly hear your name and realise it is you they are talking about. Sometimes it's savage, and yet ten minutes later you bump into them and they ask "how are you? Did you have a good day off?" and you MUST reply with a smile and ignore what you just heard. This sound role remains totally private. You hear things that are private, possibly very troubling and often real slaggings off. The sound person never tells these stories to others. They remain private. You accept other people have an opinion about you and others that might well be totally wrong, but you can never break the rule of privacy. In fact - now I run things rather than doing these things myself, I have fired one person for revealing some of this private information to other people. A very cross the line - gross misconduct of the third kind. Actors know the sound people could be listening and the know that anything they say is private. This is the only way radio mics can exist. In amateur productions, this often doesn't work, and people try to turn off the microphones, and of course, frequently forget to turn them back on!

    As the man in charge, I also wear an ear piece that lets me listen to the communications ring - the technical people who run the shows and talk to each other, and it's not uncommon for me to be talked about. It's often uncomfortable, but beneficial. If I discover something I implemented is going down badly, and they all hate it - it helps me plan. It also lets me identify the good from the bad when we have new or different people rostered on. Again, I don't reveal I know who made the mistakes - but I do, and again, it really helps. Sometimes you hear really awkward things and can re-evaluate some things you do badly. It takes time, but you must not hold grudges and treat people differently for having an opinion.

    Your new employee isn't working out, and clearly doesn't like you. Try to ignore it!
     
    Posted: Jun 14, 2018 By: paulears Member since: Jan 7, 2015
    #9
  10. Gecko001

    Gecko001 UKBF Enthusiast Free Member

    2,655 410
    There are ways of discouraging the sort thing that this staff member was doing when at work, such as having open plan offices. Or management could make more unannounced visits to premises which have staff.
     
    Posted: Jun 14, 2018 By: Gecko001 Member since: Apr 21, 2011
    #10
  11. estwig

    estwig UKBF Legend Full Member

    11,803 4,067
    Whilst I understand that work colleagues and friends will and do talk each other, often not very kindly. That is completely different to talking badly about the boss to a neighbour, that is potentially damaging to the business.

    It's often not what is said, but who it is said to and in what context.
     
    Posted: Jun 14, 2018 By: estwig Member since: Sep 29, 2006
    #11
  12. GTL

    GTL UKBF Regular Free Member

    147 24
    @Ian J I think your answer is a little damning of the OP. Use of the word 'eavesdrop' is highly, and somewhat dubiously subjective; when it appears the OP stumbled across the recording accidentally. As for 'improving your own behavior' - the implication is that the OP is at fault for causing the employee for dissing the OP. How can you reach such a conclusion without knowing what the employee is like? He or she could be a total pillock. equally, so could the OP. But I think to jump to the conclusion you have is a bit rash in my eyes, when the employee is saying silly things to another business.
     
    Posted: Jun 14, 2018 By: GTL Member since: Sep 18, 2017
    #12
  13. Gecko001

    Gecko001 UKBF Enthusiast Free Member

    2,655 410
    GLT

    Are you aware that there are already moderators on this forum? There is a "report this post" button at the bottom of every post.
     
    Posted: Jun 14, 2018 By: Gecko001 Member since: Apr 21, 2011
    #13
  14. paulears

    paulears UKBF Big Shot Full Member

    3,474 824
    Recording people's conversations would appear to be storing data? Something we are all supposed to be working on. Clearly, you have a system that can be used, in certain circumstances to eavesdrop. The questions are then, what for, what are you storing the data for, and of course any rights people may have to know their conversations are being recorded and the ability (and cost to you) to make these available. They may well be aware the cctv records their images - are they aware they also have their conversations recorded too? If in this case, they were talking to a non-member of staff, then they too might not wish to be recorded - you'd play the "we record conversations for training and security" message on the phone, but you don't do that for visitors in person. Plenty to think about.
     
    Posted: Jun 14, 2018 By: paulears Member since: Jan 7, 2015
    #14
  15. Ian J

    Ian J Factoring Specialist Full Member - Verified Business

    4,634 1,304
    Eavesdrop - Eavesdropping is secretly or stealthily listening to the private conversation or communications of others without their consent. The practice is widey regarded as unethical, and may be illegal
     
    Posted: Jun 14, 2018 By: Ian J Member since: Nov 6, 2004
    #15
  16. Gecko001

    Gecko001 UKBF Enthusiast Free Member

    2,655 410
    The "with consent" part is key. This subject has been discussed before on this forum. See the following link on the matter (with compliments to "The Byre" who came up with the link on another thread).

    https://www.gov.uk/monitoring-work-workers-rights/email-cctv-and-other-monitoring
     
    Posted: Jun 14, 2018 By: Gecko001 Member since: Apr 21, 2011
    #16
  17. GTL

    GTL UKBF Regular Free Member

    147 24
    As is the practice of slagging off the business you work for, to another business.
     
    Posted: Jun 14, 2018 By: GTL Member since: Sep 18, 2017
    #17
  18. GTL

    GTL UKBF Regular Free Member

    147 24
    Not sure I understand the point you are making.
     
    Posted: Jun 14, 2018 By: GTL Member since: Sep 18, 2017
    #18
  19. ineedadollar

    ineedadollar UKBF Regular Free Member

    213 9
    I had a similar experience with a staff member. I offered them extra shift to do some promotional stuff which sounded quite fun and enjoyable. Half way through there week they decided they no longer wanted to do it but will. On the saturday. they came in with a bad attitude and moaning why isnt anyone else doing it.
    later that day i went next door and found out they had been bad mouthing me to them and making out like I'm some evil boss. So i got rid of them a week later after taking next doors business owners advice who told me to get rid of them.

    Staff will always badmouth there boss to each other no matter how nice you are, But your neighbour probably knows you better then they know them so hopefully it dont change there opinion of you
     
    Posted: Jun 14, 2018 By: ineedadollar Member since: Sep 8, 2011
    #19
  20. Mitch3473

    Mitch3473 UKBF Regular Free Member

    955 213
    If the person in question has been with you 3 days, no other business owner/neighbour is a) going to listen to them and b) take any notice whatsoever.
    I've got a hernia and I steal the staffs wine gums, if you want to hear insults, come work for me......
     
    Posted: Jun 14, 2018 By: Mitch3473 Member since: Aug 25, 2011
    #20