Customer invoiced in Sterling but paid in Euros

[Deleted member 24925]

Have invoiced an ec customer in sterling but they have paid in euros.

Payment has been paid to our euro bank account. How do I enter euros into this bank account and allocate to customers account-when customers account selected it states ' Account reference has different currency to selected bank account. You cannot process this transaction using this bank account'

I need to enter payment into euro bank account and then transfer to sterling account

Help please

 

[johndon68]

As per my reply to the same question on the Sage Forum:

As you have found, if the currency of the bank account is different to the currency of the customer, you cannot enter a receipt, you will have to post the receipt to a sterling bank account for the sterling equivalent of the amount you have been paid.

John