Hi I work for a company which has used an agent (UK based dealing with UK customers) for several years. He receives a commission based on a % of the sales that he generates for several customers. Some questions: Where do we stand if we wish to take a customer off him to give another agent a crack at it? Where do we stand if we wish to reduce the % in commission he is making for each of these customers? Depending on answers the following questions may apply to both of the above: a. Are we legally obliged to pay him compensation for any such changes? b. If so how would the compensation be calculated? Help much appreciated!