Cant unsubscribe from Newsletters...

Discussion in 'Feedback & Help' started by Xtm_Mike, Dec 1, 2017.

  1. Xtm_Mike

    Xtm_Mike UKBF Regular Full Member

    434 100
    Posted: Dec 1, 2017 By: Xtm_Mike Member since: Dec 10, 2010
    #1
  2. Clinton

    Clinton UKBF Big Shot Free Member

    3,249 1,063
    Posted: Dec 1, 2017 By: Clinton Member since: Jan 17, 2010
    #2
  3. Kat Haylock

    Kat Haylock Community Editor Staff Member

    428 190
    Hey @Xtm_Mike - to confirm, is it the UKBF newsletters (the roundups twice a week) or the emails you get from watched threads? Or both?
     
    Posted: Dec 4, 2017 By: Kat Haylock Member since: Jul 11, 2016
    #3
  4. Xtm_Mike

    Xtm_Mike UKBF Regular Full Member

    434 100
    The UKBF Newsletters
     
    Posted: Dec 4, 2017 By: Xtm_Mike Member since: Dec 10, 2010
    #4
  5. Kat Haylock

    Kat Haylock Community Editor Staff Member

    428 190
    It seems to be a bug with logged in members - if you're logged out of UKBF when you're unsubscribing, it should go through.

    I've passed the issue on to our dev team, but in the meantime can you try logging out and see if that works?
     
    Posted: Dec 5, 2017 By: Kat Haylock Member since: Jul 11, 2016
    #5
  6. Xtm_Mike

    Xtm_Mike UKBF Regular Full Member

    434 100
    It said this...

    You are not subscribed to receive our email bulletins.

    This may be due to you having already unsubscribed from all of the UKBF emails. If you are still receiving emails from UKBF, after having unsubscribed from them, please contact the community team


    .. I'm not sure if that means I've been removed or not if its bugged, I guess I'll see if any more come in and update the thread if so.

    Thanks
     
    Posted: Dec 5, 2017 By: Xtm_Mike Member since: Dec 10, 2010
    #6
  7. Kat Haylock

    Kat Haylock Community Editor Staff Member

    428 190
    If you could let me know that would be brilliant :) so sorry for all the faff!
     
    Posted: Dec 5, 2017 By: Kat Haylock Member since: Jul 11, 2016
    #7