Best time for follow-up phone call?

For me, I like to make follow up calls first thing AM, ie 9. For people who are really hard to reach I make a list and call them between 7.30 am and 9am. It's amazing who you can reach before the receptinist arrives. People seem to be more willing to talk at this time as they havn't yet started the day's business.

Jonathan
 
Upvote 0
This is a guide from an American site, (Guerrilla Marketing), which is another blah blah, yada yada sales site, but it might be useful...

TELEPHONE TIMING

Guerrillas know the best time to reach their prospects by telephone:

Accountants -- Standard business hours except between January 15th and April 15th.
Bankers -- Before 10:00 am and after 3:00 pm, Monday through Friday
Clergy -- Between Tuesday and Friday
Dentists -- Between 9:00 am and 11:00 am, Monday through Friday
Doctors -- Before 9:30 am or after 1:30 pm, Monday through Friday
Engineers -- Between 1:00 pm and 5:00 pm, Monday through Friday
Executives -- Before 9:00 am, during the lunch hour, and after 1:30 pm, Monday through Friday
Farmers -- Between 12 noon and 1:00 pm
General contractors -- Before 9:00 am, during the lunch hour, and after 5:00 pm, Monday through Friday
Grocers -- Between 1:00 pm and 3:00 pm
Heads of businesses -- Before 9:00 am, during the lunch hour, and after 5:00 pm, Monday through Friday
Homemakers -- Between 10:00 am and 11:30 am and between 2:00 pm and 4:00 pm. Notice -- never during dinner.
Lawyers -- Between 11:00 am and 2:00 pm and between 4:00 pm and 5:00 pm, Monday through Friday
Nurses -- During the half-hour before or after scheduled duty hours. Call the hospital to get details about shift schedules.
Pharmacists -- Between 1:00 pm and 3:00 pm
Teachers -- Between 2:00 pm and 6:00 pm, Monday through Friday
 
Upvote 0

Latest Articles

Join UK Business Forums for free business advice