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Best system/software to manage this?

Discussion in 'General Business Forum' started by Digimem, Sep 16, 2018 at 12:32 PM.

  1. Digimem

    Digimem UKBF Contributor Free Member

    97 3
    Say we take orders over the phone and/or email.

    The customer should be able to call or email and say e.g "We need 10x bags of carrots, 5x cabbages, 5 x apples"

    We need to be able to:
    1) Take a payment (or see no.5)
    2) Create a picking note
    3) Create an invoice
    4) Create delivery note
    5) Add it to a customers credit account

    Ideally looking for a piece of software that can do most if not all these things.

    Any suggestions?

    Thanks,

    PS: not actually selling veg - just an example
     
    Posted: Sep 16, 2018 at 12:32 PM By: Digimem Member since: Apr 20, 2017
    #1
  2. tony84

    tony84 UKBF Big Shot Free Member

    5,244 884
    some sort of ecommerce site which can also be used for telephone orders?
    Magento/Prestashop maybe?
     
    Posted: Sep 16, 2018 at 1:34 PM By: tony84 Member since: Apr 14, 2008
    #2
  3. Digimem

    Digimem UKBF Contributor Free Member

    97 3
    Possibly, So I would create an online order on behalf of the customer through the back end?
     
    Posted: Sep 16, 2018 at 3:42 PM By: Digimem Member since: Apr 20, 2017
    #3
  4. QPLAST

    QPLAST UKBF Newcomer Free Member

    11 3
    I would recommend to use any accounting software or eCommerce solution with the following options as a minimum.

    1. inventory management
    2. Tax calculations for both input and output tax
    3. Support multiple Mode of payments. Such as cash/credit card/debit card/BACS/others
    4. Purchase order management
    5. Sales order management
    6. Discounts
    7. Manage Spcial Offers with discount coupons
    8. Use level ( operator/supervisor/manager/Admin etc..

    These are basic functions and most of the application will have these as standard.

    There are lot of advance feature such as
    1. expiry date of Products
    2. batch management
    3. Re-order levels / minimum stock
    4. Lead time management
    And many more

    You can try few of them (as most of will have a test version) before you make your decision.

    I will prefer to buy a paid software as per my budget than an open-source/free product. mainly because in business you need support immediately.

    Hope this helps.

    Good luck,
    Deepak
     
    Posted: Sep 16, 2018 at 4:41 PM By: QPLAST Member since: Aug 22, 2018
    #4
  5. Digimem

    Digimem UKBF Contributor Free Member

    97 3
    Thank you very much for the detailed response Deepak. Very helpful.
     
    Posted: Sep 16, 2018 at 8:31 PM By: Digimem Member since: Apr 20, 2017
    #5