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Discussion in 'Ecommerce Forum' started by moorland72, May 5, 2015.
Royal mail, their new online portal is excellent and never had an issue with deliveries
Their customer service is no better than before privatisation, they don`t seem bothered about gaining any business, not if it means they actually have to put themselves out.
I use Yodel and when you set up an account you get assigned an account manager, I find that you can negotiate with these for a better rate especially for over seas
I'd do RM OBA and Click and Drop all day long. they've made the process really easy and intuitive. I ship both RM24 and RM48. If you send more than 20 parcels a day you'll get volume discounts.
We use royal mail 2nd class like you. £2.90 for a parcel does seem steep when you are sending multiple parcels to the same location. It's cheaper for us to send 4 parcels individually than to send them as 1 large parcel. That seems wrong to me ...
My supplier has developed a shipping solution with DPD in the UK. Maybe that can help you?