Any way of finding email password in cpanel rather than have to reset it

Discussion in 'IT & Internet' started by UKSBD, Jan 2, 2021.

  1. UKSBD

    UKSBD Moderator
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    I look after the email for someone who is completely computer illiterate.

    He's forgotten his email password

    I could login to cpanel and change it for him, but that means he would have to change settings on his devices which I doubt he could do

    Is there any way I can just find what his email password is in cpanel rather than having to change it?
     
    Posted: Jan 2, 2021 By: UKSBD Member since: Dec 30, 2005
    #1
  2. ServWise

    ServWise Full Member

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    Not easily possible as it is one way encrypted.
     
    Posted: Jan 2, 2021 By: ServWise Member since: Jan 22, 2008
    #2
  3. fisicx

    fisicx Moderator
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    Not normally. Passwords are hashed and salted to prevent hackers doing exactly what you want to do.
     
    Posted: Jan 2, 2021 By: fisicx Member since: Sep 12, 2006
    #3
  4. UKSBD

    UKSBD Moderator
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    thanks, I'll just have to tell him to find where he made a note of it or tell him I will have to change it for him :-(
     
    Posted: Jan 2, 2021 By: UKSBD Member since: Dec 30, 2005
    #4
  5. wayzgoose

    wayzgoose UKBF Big Shot

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    Ask him to think of a new one - it'll probably be the same as the old one :)
     
    Posted: Jan 2, 2021 By: wayzgoose Member since: Oct 9, 2007
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    • Thanks Thanks x 1
  6. ServWise

    ServWise Full Member

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    Usually, if the password is wrong the email app will ask for the correct/new password when checking and then save it which I think even the least computer literate should be able to manage.
     
    Posted: Jan 2, 2021 By: ServWise Member since: Jan 22, 2008
    #6
  7. Marty-101

    Marty-101 UKBF Newcomer

    8 1
    As stated, deliberately one way - so it can't be recovered in plain text.

    However, try the other way - what device is he using? Can you recover the password from that device? Some software still store passwords insecurely and passwords (with the right tools) can be recovered from Windows - often plain text or reversible passwords are stored in memory.

    Just an idea, not saying its possible nor easy.
     
    Posted: Jan 4, 2021 By: Marty-101 Member since: Feb 26, 2019
    #7
  8. UKSBD

    UKSBD Moderator
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    Thanks all, I just reset it for him in the end and all seems fine.

    Edit to add: This does mean I now know his password and have access to his email.

    It really makes you realise just how insecure email is.
     
    Posted: Jan 4, 2021 By: UKSBD Member since: Dec 30, 2005
    #8
  9. Alan

    Alan Verified Business ✔️

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    Yes indeed, thats why people that host other peoples sites and email have to be registered with the ICO for instance. Not that registration stops you being naughty though.
     
    Posted: Jan 4, 2021 By: Alan Member since: Aug 16, 2011
    #9
  10. fc-ramon

    fc-ramon UKBF Contributor

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    cPanel allows access to webmail without the need of a webmail password, if you've got the permissions to change passwords, mailbox size limits, etc you'll also have access to login to the webmail without needing the mailbox password.

    Your right however, email isn't really secure.
     
    Posted: Jan 11, 2021 By: fc-ramon Member since: Nov 6, 2020
    #10