I've been with Plusnet for many years and now moved home. According to Plusnet's ads, we just have to give them a few details and they'll handle the transfer for us. Supposed to have our phone and broadband moved on 30 Sept, found out about two weeks later that they still haven't even sent the order to Openreach. Since then we've been made various promises, none of which have been fulfilled. e.g. promised to send a mobile dongle as an interim solution. Nothing turned up. Feeling rather pissed, so looking for a new provider who will do what they say they will do. Does such a provider exist?. Ideally without a long term contract... so if they turn out to be poor we can get shot of them without huge expense... Any recommendations?