Any Computers shop online you trust?

steliodj

Free Member
Jun 30, 2006
54
0
Hi there,

Well as I wrote in previous posts I will move to Manchester from 14 September,
I will need to get a desktop pc there, I have a great laptop but I want a desktop also.

Is there any site online you trust/ bought a pc from them before?

Thank You in advance
Stelios
 
Dave Hybrid said:
dabs.com

Use them daily and very rarely get any problems, they are also the cheapest place I can find anywhere.

Dave.

I'd personally avoid Dabs, I used them for the first time on Thursday and I chose the next day delivery option. Items are still not here and I've been charged double. :mad:

I like Dell, you can always get some good offers.
 
Upvote 0

cjd

Business Member
  • Nov 23, 2005
    16,002
    3,436
    www.voipfone.co.uk
    If you want a good cheap PC, Dell can't really be beaten

    For PC components I use ebuyer and savastore
     
    Upvote 0
    I have used Dabs and Ebuyer extensively.

    I find E-Buyer cheaper.
    Dabs have better used / clearance options.

    BUT.... both are a pain if you have to return items.

    I had a nightmare with Dabs not acknowledging receipt of a return I made:

    You cannot phone them, if you do you get an automated message referring you to the Website.

    If you mail a query choosing a standard subject you get an automated reply.

    You have to select an option, something along the lines of 'different query' before you get a person to reply.

    When the person replies, I think 'why waste words when we have your money' is the order of the day, you get between 1 and 6 words per reply, they never properly answer your query.

    After about 3 replies (12 or so words) I asked for the customer service managers address, which I was sent (just the mail address, no other content in the mail)

    I never got a reply from the customer services manager.

    One of the mails said the warehouse was busy. I wont go into detail, but I know this was bull, they just lost my parcel and couldnt be bothered to look for it.

    After a couple of weeks, receipt was acknowledged and I got my money back.

    I still buy from them if there are big savings to be had, but be aware one of the reasons they are able to sell items more cheaply is because they have no customer service department.... just a warehouse shipping massive volumes of consumer electronics... and they only worry about stuff going out of the door, not items coming back through it!!!
     
    Upvote 0
    I have used Dabs and Ebuyer extensively.

    I find E-Buyer cheaper.
    Dabs have better used / clearance options.

    BUT.... both are a pain if you have to return items.

    I had a nightmare with Dabs not acknowledging receipt of a return I made:

    You cannot phone them, if you do you get an automated message referring you to the Website.

    If you mail a query choosing a standard subject you get an automated reply.

    You have to select an option, something along the lines of 'different query' before you get a person to reply.

    When the person replies, I think 'why waste words when we have your money' is the order of the day, you get between 1 and 6 words per reply, they never properly answer your query.

    After about 3 replies (12 or so words) I asked for the customer service managers address, which I was sent (just the mail address, no other content in the mail)

    I never got a reply from the customer services manager.

    One of the mails said the warehouse was busy. I wont go into detail, but I know this was bull, they just lost my parcel and couldnt be bothered to look for it.

    After a couple of weeks, receipt was acknowledged and I got my money back.

    I still buy from them if there are big savings to be had, but be aware one of the reasons they are able to sell items more cheaply is because they have no customer service department.
     
    Upvote 0
    DuaneJackson said:
    Dell and Ebuyer.

    Although Dells customer service leaves a lot to be desired. They are well aware that this is having a very negative impact on their sales and are actively looking to do something about it.

    Dell are a bit of a mixed bag IMO.
    They offer some cheap machines, and occasionally clear out old models at really good prices, but all options / upgrades are heavily over priced. I think their support packs are a bit of a swiz too.

    Ive used a few of their machines, and whilst the desktops are ok, the build quality of the laptops is very poor, though Im sure that is not the case with every model they sell....
     
    Upvote 0
    Boxxtech are the best for performance and support. I buy my parts from scan.co.uk they build to order and have nearly every component. Scan has a room you can just walk straight into to sort any problems with your pc out a lot better than sending the comp off for weeks at a time.
     
    Upvote 0

    Latest Articles

    Join UK Business Forums for free business advice