Amending customer data

Discussion in 'General Data Protection Regulation (GDPR) Forum' started by Brett Thompson, Feb 27, 2018.

  1. Brett Thompson

    Brett Thompson UKBF Newcomer Free Member

    1 0
    Hello all

    Just a very general question - not even 100% that it sits within GDPR.

    So..A client supplies order data to outsourced distributor through a secure API. The address detail supplied (end user) is incorrect / invalid. Can the distributors update their database with the correct address details, directly in order to despatch the order? Assume that this would be fine assuming notice given to client?

    Many Thanks
    Posted: Feb 27, 2018 By: Brett Thompson Member since: Feb 27, 2018
  2. Keith Budden

    Keith Budden UKBF Contributor Full Member

    77 10
    Yes. providing you have an agreement between you (as the data controller) and the distributor (as a data processor) that they may do so. You should also write into the agreement that they communicate any such changes to you without delay (and vice versa) so that the data is kept up to date. Keeping data timely and accurate is one of the key principles of GDPR.
    Posted: Mar 31, 2018 By: Keith Budden Member since: Mar 30, 2018