We are seeing no merchant fulfilled EU orders paying the VAT, despite it being sold with VAT included. For example, an item on amazon.fr is being sold for €53.82 with the France VAT included, but the buyer is only paying €44.85 net. Amazon requirements are to ship all EU orders DDP (duty and VAT paid) so our courier will pay the $8.97 VAT and charge us for it. But this way we will end up with $35.88 net (44.85 - 8.97) so will be out of pocket? The only logical explanation for this is for the customer to pay the VAT their side but this will go against Amazons requirements to deliver DDP. Amazon support are a nightmare and cannot advise us!