Let me run this past the learned folk on here. On the 4th I ordered from Amazon a piece of test equipment - one of their Amazon sellers had it £200 cheaper than everyone else. My amazon business account uses my Santander business account as the funding source. It didn't come on the day I expected. amazon contacted me to say there was a problem as the seller has not dispatched it - but in an internet chat they told me the money was safe of course as it had NOT been drawn, so if it was not dispatched by this morning it would automatically cancel - so I could order from somebody else. They suggested 12.30 would be safe - so I checked and no responses and no dispatch so I tried to cancel and it would not and said I needed to contact the supplier, so I did another chat session. First person put me onto somebody else, who then said they needed to get the support people to contact me by email? They tell me the seller went into liquidation in August and they cannot cancel the transaction and that I should contact the bank to prevent them drawing the pre-authorised 800 quid. The bank cannot do that, they tell me, as while they could prevent ANY Amazon tranaction, there is no guarantee that the liquidated company could not draw it on their account that I don't have details of, to prevent it. amazon's reassurance that I should not worry as it would cancel was wrong, and I now should contact the liquidated company to get them to cancel everything, but as they ignore emails probably because nobody is reading them, the 800 is potentially able to be drawn. What a mess. If the liquidator is on the ball, they could presumably take my 800 as a non-secured creditor at some point. Anyone know if there's any time period for this kind of thing. No item and potentially they still get the money?