Alibaba Bulk Shipment around 30 days late. Where do I stand.

Discussion in 'International Business' started by Mcfcleaners, Jan 4, 2021.

  1. Mcfcleaners

    Mcfcleaners UKBF Newcomer Free Member

    1 0
    Hi.

    I hope someone can offer advice.

    I ordered 10,000 small empty bottles from a bottle supplier and had them shipped via land freight. I was told that this would take around 25 - (max 35) days from dispatch under the trade terms (alibaba trade assurance)

    The order was dispatched on 11-11-2021 so we will shortly be approaching 60 days.

    I have ran out of my own stock of bottles so I have had to stop my new business venture, or buy the bottle stocks already in the UK whilst awaiting these other bottles (which would be 3 x the price and not be too feasible in terms of profitability on resale)

    Since 5-12-2020 the 18 packages have shown as awaiting clearing in duisburg, Germany. The seller is simply saying its because of covid.

    Feel free to check the tracking on info below.

    Thank you.


    DUISBURG
    Arrived at port, clearance in progress
    2020-12-05 19:19:23


    DUISBURG
    Destination customs clearance in progress
    2020-12-05 19:18:19


    YIWU
    Departed from origin
    2020-12-03 20:16:37


    SZ
    <p>Container loaded, last-mile carrier: UPS, tracking number: 3498064771</p>
    2020-12-03 19:59:39


    SZ
    Package has been released from warehouse
    2020-11-11 14:57:50


    Online
    Payment success, international tracking number: 1Z1F715A6802139827, pending outbound release
    2020-11-11 12:22:35


    SZ
    Package has been screened and confirmed, pending release after payment
    2020-11-10 19:21:24


    SZ
    Package received at warehouse
    2020-11-10 15:25:07

    Online
    Order success, pending delivery to warehouse
    2020-11-09 16:02:25
     
    Posted: Jan 4, 2021 By: Mcfcleaners Member since: Jan 4, 2021
    #1
  2. JRatron

    JRatron UKBF Contributor Free Member

    96 9
    loads of bulk shipments from the far east have been massively delayed. We've got stuff that is months overdue.
     
    Posted: Jan 4, 2021 By: JRatron Member since: Jan 30, 2006
    #2
  3. WaveJumper

    WaveJumper UKBF Enthusiast Free Member

    988 214
    Unfortunately you will see a few threads on this topic there are massive hold ups my son has clients who have been waiting for months to get stock from far east. A lot of ships can not unload in UK and being diverted to other other ports around Europe and this was all before we had Brexit
     
    Posted: Jan 4, 2021 By: WaveJumper Member since: Aug 26, 2013
    #3
  4. JRatron

    JRatron UKBF Contributor Free Member

    96 9
    As far as 'where do you stand', it's basically that you need to wait for them to turn up or find some alternatives, there's no magic solution or pot of money that's going to help.
    Be aware that if you order them again soon, the shipping will be WAY more expensive. prices have really gone up on freight from the far east to UK
     
    Posted: Jan 4, 2021 By: JRatron Member since: Jan 30, 2006
    #4
  5. Mr D

    Mr D UKBF Legend Free Member

    27,991 3,446
    Nothing you can do to speed stuff up.

    60 days is pretty quick, some stuff I am aware of is running 4 months late. Not 4 months for delivery, 4 months after that.
    Covid, Christmas, Brexit - you planned for all that when ordering? Sellers may not be as aware of local problems as us locals.
     
    Posted: Jan 4, 2021 By: Mr D Member since: Feb 12, 2017
    #5
  6. Red Wood

    Red Wood UKBF Regular Free Member

    647 74
    I'm afraid this is the current situation
     
    Posted: Jan 4, 2021 By: Red Wood Member since: Jan 14, 2014
    #6
  7. Larry Fong

    Larry Fong UKBF Contributor Full Member

    77 8
    There have been massive backlog in China as many orders switched from other countries to China due to the lock-down everywhere. It can be even a longer wait!
     
    Posted: Jan 7, 2021 By: Larry Fong Member since: Dec 16, 2020
    #7
  8. Larry Fong

    Larry Fong UKBF Contributor Full Member

    77 8
    There have been massive backlog in China as many orders switched from other countries to China due to the lock-down everywhere. It can be even a longer wait!
     
    Posted: Jan 7, 2021 By: Larry Fong Member since: Dec 16, 2020
    #7
  9. Oscar478

    Oscar478 UKBF Newcomer Free Member

    22 3
    I can only agree with the above. Everything is unbelievably slow at the moment. I waited almost 3 months for a package to be cleared to leave Australia, and I waited 2 months for a package from UK to Asia. Things are not working as they used to at the moment for a number of reasons.
     
    Posted: Jan 12, 2021 By: Oscar478 Member since: Sep 6, 2017
    #8