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As the days shorten and the nights draw in, now is the perfect moment to remind oneself, and your fellow business owners, that you matter too. Running a small business means you’re accustomed to putting in the hours and persevering when others unwind. But if you believe you’ll “worry about...
So I just got an email from IOD about high levels of stress among directors according to a recent survey of members.
It is linked to various member promotions they are doing with BUPA for health checks and the like. Which is all fine and dandy but it got me thinking about what everyone does to...
While catching up on some of the questions on UK Business Forums over the weekend, I came across this post from member Leeds66, asking for advice on handling a particularly abusive customer. They acknowledged the product they sold had an issue, and they explained the customer was behaving so...