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Bit of a new situation we're having to deal with. Someone has copied our products, and we filed a DMCA takedown request, which resulted in the...
Had a huge surge in people asking for this recently. We - politely - tell them that we don't do that, our prices are our prices and from a...
We've got someone trying to defraud our business. Placed 6 orders, all marked as high risk by our system so we waited for funds to hit our...
Interested to get other takes on this, it's sort of relevant to the Covid-19 situation. We're an e-commerce business, with a low 7 figure...
Hello all, We're a rapidly growing e-commerce business with a handful of employees aiming for £5m turnover this year. We're looking for an...
I'm working out some stuff and I am not sure the answer is always yes and wanted to get some other opinions. My own circumstances are somewhat...
Wondering at what stage you moved to your own premises? We're an e-commerce business who design and manufacture oversize items so our storage and...
We don't get many returns, but when we do they are a pain. We used to organise them for clients and deduct the cost from the refund, but it takes...
Unfortunately we're going to have to terminate the contract of an employee who is persistently calling in sick. This person's contract says they...
Long story made as short as I can: Client ordered from us after online chat and phone calls. Was told that if they used it in a specific way it...
So we dispatch quite a lot of items daily, and thankfully most arrive without any issues. Once the item is on the way, the client gets an email...
We get a fair number of odd requests, but one this week took the biscuit. Owner of a website wanted to list our products on their website (we...
We have a former customer who is spreading malicious lies about our company on various social media sites (I guess in the aim of getting free...
Manufacturing business. Sales through a website direct to consumers. Young company (3.5 years) with strong growth and revenues, and net profit...
We bring in several containers a year and have been doing so for a while. When we started we had a couple pulled and experienced a short delay (I...
Hoping some sage people might be able to offer some advice. We make and sell oversize items - large but not heavy. Our best selling item is 185cm...
Hi guys, We started a business a few months ago and the items we ship are not particularly heavy, but they are very bulky. Business has been...
I hope you guys can offer some advice. Background - small private limited company in real estate, established for 125 years. There are circa 30...
Looking for advice here before I embark on the legal route. Background as follows: Privately owned property company, book value circa £9M No...
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