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I've never been in a situation where a business has not refunded me if an item has not been delivered to me. What do you think the % of genuine...
This all depends on what is "generational" wealth to an individual. It also depends on what sector you are in. While the failure rate in tech is...
Chargebacks are a scandal waiting to be exposed. As our business has grown, of course the number of chargebacks has as well (though thankfully...
We now use Zebras (which are great). A couple of years ago we used a Zing Thermal Label printer which was fine, but didn't work easily with Macs...
We send out thousands of oversize items per week. Fair to say we get quite a lot of issues and I could write chapter and verse on the issues...
Firstly that is very impressive and you should be proud of what you have achieved! We made a mistake in pricing when we started out and were too...
Corporate finance is an interesting example. We've been approached by a few of them over the past year - a couple of the bigger companies, and one...
We have had staff join our sales team and not worked out as they were coming from businesses where selling was a challenge. They were previously...
Does it not all come down to product? If you take cars as an example, the sales force at Ferrari surely don’t have to work as hard to make someone...
People just take the proverbial... Same as many here, customer gets an email confirming dispatch, they then reply with "please leave it in X" or...
We've got a couple of containers on the Ever Given... No huge problem, it's been sorted out quite quickly. There's going to be a price spike...
I believe this is because the DMCA law is a US law. Yes, Magento know that we are a UK based company as is in the infringing company. I hope you...
Bit of a new situation we're having to deal with. Someone has copied our products, and we filed a DMCA takedown request, which resulted in the...
The costs of this will likely be very high - the combination of styles and sizes add up very quickly...
£1,100 to £55,000 in 6 months is incredible and far outstrips anything we did early on. I don't think we got to that figure for a month until...
If you're experiencing rapid growth then funding and cash flow is always difficult. What sort of growth are you seeing? We went from £50k in Year...
Yes, I network - I'll reach out to people in a similar space to us to see if they are happy to share some advice. I've found that most founders...
We ask for a contact number - doesn't have to be mobile. It's for the courier to be able to contact if needed, as all of our deliveries are...
We don't, but we probably should - I get confused with what is in which container and when it's arriving etc. I'll look into it, there must be...
We started on Shopify and have progressed up to Shopify Plus. It's not perfect but the support is great. I would like them to add 3D secure to...
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