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Well, we hope too.
Current situation: Alibabas Dispute Mediator asked us some additional questions and to upload every evidence. We did. The supplier doing currently the same.
Another thing:
If the seller doesn’t fill in the specific identifications, barcodes etc. in these documentation, isn’t...
1. It seems to. The style of the sellers messages changed a little thou.
2. 257 panels from 936 totals. All of the 257 have some visual manufacturing defects, and most of these defect influence the performance also (shrouded or cracked cells)
3. Not in proforma Invoice, neither in the commercial...
I know. It seems the system automatically puts A before the reply if I copy-paste the message from Word to the reply form, I just forget to delete it. Sorry
A Yes, all the communication between us and the seller took placee through Alibabas message system. The negotiation before and after the order and a part of negotiation related to the defected panels (after we discovered the defects). Then after we opened the dispute we continued our...
Well, yes and no.
Currently the 435W model (which we purchased) is not listed on their webpage, but it was/has to been because the order specification title mentions it.
First we started the negotiation on a LR5-54HTH 425W model, but later the seller offered the more effective 435W model for the...
Hi for everyone and Thanks in advance
So, we have a dispute on Alibaba with one of our suppliers.
- After the negotiation we ordered a full container of solar panels – 26 pallets/cartons with 36 panels in each.
- It is a Trade assurance order.
- Also we ordered a Product inspection service...