By clicking “Accept All”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts
Essential
These cookies enable our website and App to remember things such as your region or country, language, accessibility options and your preferences and settings.
Analytics
Analytic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Working in a coffee shop, the affect of upselling is really surprising!
We are encouraged to boost sales through suggesting other items to accompany what they have ordered, and when the customers can see the products in front of them around 80% buy what we have upsold.
It takes us from an...
Hello,
I am a final year BA (Hons) Hospitality student and I am currently undergoing a dissertation on the affect of loyalty schemes on hotel usage, with particular reference to the recession.
If any of you are hotel users, or loyalty scheme members, would you please fill in me survey...