Recent content by insomniac101

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    What's the "average spend" per customer in your store, please?

    Working in a coffee shop, the affect of upselling is really surprising! We are encouraged to boost sales through suggesting other items to accompany what they have ordered, and when the customers can see the products in front of them around 80% buy what we have upsold. It takes us from an...
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    Hotel loyalty schemes

    Hello, I am a final year BA (Hons) Hospitality student and I am currently undergoing a dissertation on the affect of loyalty schemes on hotel usage, with particular reference to the recession. If any of you are hotel users, or loyalty scheme members, would you please fill in me survey...