I can definitely relate to this. You can tell early on whether the employee would have the right attitude for the job. That's why it's important to ask the right questions during a job interview. Because it's not just the applicant's skill/experience you have to look at. How would they react under stress? Do they work well with others? Would they be comfortable in your company culture? These values are just as important. You can teach a skills. Employees can gain experience. It's much harder to change a person's attitude.