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Fresh Threads: Startups, GDPR and ice cream

  1. Kat Haylock

    Kat Haylock Community Editor Staff Member

    428 190
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    Hi UKBFers,

    Welcome to Fresh Threads, our weekly roundup of what's been happening on the forums.

    In case you haven’t checked your email in the last week – it’s GDPR week! So long, marketing emails from a cinema I haven’t been to in six years! Goodbye, gym newsletters with the broken unsubscribe link! Whether you're rejoicing about being spam-free or worrying about your own email lists, you'll find likeminded people in our busy GDPR forum.

    Back to business here's a roundup of some of my favourite threads from the last few days:

    1. Unpaid salary from time at startup

    taro211, Employment & HR

    taro211 worked at an early stage startup between December 2016 and May 2017. Though he was paid for December, January’s payment was late, and he soon realised he needed to get out of the company – even though he was short five months’ salary.

    As it was just the two founders left and they weren’t wealthy, taro211 held off on legal action since this would have just guaranteed no payment and shut down the company. He heard last week that the company had finally fallen through and the investor had pulled out, so the company will become insolvent shortly.

    What’s the best course of action at this point? He’s informed HMRC that he didn’t receive payment for the 5 months – even though it was reported that he had – so could this result in some kind of tax break?

    TODonnell: Startup culture has promoted the idea that you stick with a pig and maybe you'll get shares and such, but you can't eat dreams. Pros get paid. End of [folds arms].

    Mattk: Sorry to hear about your predicament. With regards the above, do you have payslips, a P45 or P60 which shows the amounts you should have been paid, but didn't? It seems strange they would report to HMRC without actually making the payroll payments.

    Scalloway: You need to get in touch with the liquidator. If you want to get anything out of this they need to be aware that you are a creditor of the company.

    2. Making my manager redundant

    Teddy124, Employment & HR

    Teddy has a manager who’s been with the business for about four months. They’re struggling with wage costs and although they technically need a manager, the company director can take over the role temporarily to save money.

    Are they able to make the manager redundant? And, if they re-hire a separate manager when they’re in a better financial position, would that get them into trouble?

    Newchodge: Of course. Call them in, explain the situation the business is in, explain they will get their full notice period and their outstanding holiday entitlement, and that you would prefer them to leave now. […]

    If, on the day that you notify your employee of their dismissal, your business cannot afford their employment, they are redundant. If, a day after they left, you suddenly and unexpectedly got a new contract which meant you immediately had to employ a manager, the decision to dismiss is still valid as it was made with the available kinowledge on the date of dismissal.

    Bob Morgan: It is not the person that is being made redundant! It is the job.

    DocsWizard: It's generally better to call a spade a spade rather than trying to fudge the issue. If the job no longer exists (because you can't afford for it to exist and it can be integrated into a more senior role) then it is technically a redundancy. With less than two years’ service you don't need to justify yourself as the manager has no case, but that doesn't change what it is.

    3. Ice cream bike business – advice needed

    Ross Fisher, General Business

    New to business, Ross is looking to create an ice cream bike business. He’s researched startup costs, contacted the council to apply for a trading license and spoken to some local fairs who would be interested in having him attend. He’s also looked into buying ice cream for dogs, so he can attend local dog parks on hot days.

    “Doing the maths, it seems a pretty easy way to make money”, Ross says. “Does anyone have any experience in this line of work or any tips they can offer?”

    Ethical PR: Do some market research with your target market and see what other people are selling so you can see what is most popular.

    Deanpunchard: If it's easy, straightforward, and profitable, then why hasn't it been done before? Any obvious reason? What's your capacity, or how many can you sell before you sell out? Do you then need to re-stock, or just finish the day early? If you're re-stocking, do you need someone else to manage this, so you have no downtime? Do you need or can you afford a van with a larger freezer parked near so you can re-stock?

    UKsouthwest: We used to sell high quality, farm ice cream in about 20 different flavours, with all the wafers and bits and bobs to add value (also whippy stuff). Scoop ice cream is a really difficult business. When the sun shines you have lines of customers, but when it doesn't and the temperature drops, you have no customers. Unfortunately, in the UK in general the sun does not shine.

    4. Is it normal to lose 70% of a mailing list from GDPR?

    BP5678, Legal

    BP5678 has over 9,000 people on their mailing list, which they’ve accumulated over “many years”. However, only 2,700 people have chosen to opt in to their emails post-GDPR, so 70% of their contacts will need to be deleted.

    “Does this sound normal or correct?”

    Lisa Thomas: I am surprised you got as many as 30% to opt in, but this suggests they are genuinely interested in your business, rather than the other 70% who are presumably not. So this was probably a good exercise in cleaning up your database for core interested parties.

    Gecko001: At least you now have a mailing list where you know that everyone on it is genuinely interested in the product or service that you are selling.

    Chris Ashdown: Maybe the other 70% were just one-time-buyers, and have no future needs for your products or services. We used to have 50,000 people on our newsletter list, but a large number may have been people who wanted an embroidered polo shirt for a birthday present and the chances of future sales were very small.

    That's all for this week – enjoy your weekend!

  2. Furqan721

    Furqan721 UKBF Contributor Full Member

    36 1
    Thank You for sharing this stuff!
    Posted: May 16, 2018 By: Furqan721 Member since: Feb 26, 2018