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Thompson Local vs FreeIndex Sales Tactics

Discussion in 'SEO, PPC and Online Marketing' started by 1weekSEO, Feb 29, 2012.

  1. 1weekSEO

    1weekSEO SEO Small Business Specialist in Somerset. Full Member - Verified Business

    Posts: 1,919 Likes: 352
    I've just had an interesting telephone call from my local 'Community Services' team working for the local council.

    They called my personal mobile and asked to speak to the business owner [bearing in mind my new pink website went live just 3 days ago] and it was clear from the start the caller was relying heavily on the words 'local' 'community' 'supporting' 'new' 'businesses' and he was selling advertising space.

    Confused how he had my personal mobile number I asked how he found my website [the number is displayed on there somewhere temporarily] and he said that Thompson Local provide him with leads when he asks them E.g. Location: Weston-super-Mare Industry: Home & Garden.

    But I have not done any linkbuilding for the site per se, certainly not with Thompson, and only whacked up the basic business details on Freeindex this morning over my coffee.

    So, Thompson Local trawl Freeindex home page under the section "Live Updates" and saw that I had entered my details earlier today.

    Unless Thompson Local and Freeindex share some kind of partnership, I would say that Thompson Local are in breach of Freeindex's 'Cold Calling' terms.
     
    Last edited: Feb 29, 2012
    Posted: Feb 29, 2012 By: 1weekSEO Member since: Aug 28, 2009
    #1
  2. mturneruk

    mturneruk UKBF Newcomer Free Member

    Posts: 5 Likes: 3
    Hi Nina.

    FreeIndex here. Just to let you know, we don't have any contact, partnership or affiliation with Thomson Local, absolutely not. This is the kind of tactic we hate and spend a considerable amount of time trying to stop.

    We traced the user who called you (their number is 07983 391556) to an Orange Broadband account in Barnsley who had indeed been going through some recently added businesses. They are now banned from FreeIndex.

    We do all we can to try and stop this annoyance, but we can't beat them all the time. By letting us know, we can certainly do something about it, so thank you.

    All the best,

    FreeIndex.
     
    Last edited: Feb 29, 2012
    Posted: Feb 29, 2012 By: mturneruk Member since: Apr 15, 2010
    #2
  3. 1weekSEO

    1weekSEO SEO Small Business Specialist in Somerset. Full Member - Verified Business

    Posts: 1,919 Likes: 352
    I also had a call from Search Engine Easy saying my number was on 'a spreadsheet' and even worse for them they called my landline number which is TPS registered.

    They said they do use directories for leads, they did mention Freeindex but it was included in the list along with Thompson Local and others, just to let you know.

    Thank you for the response, I would edit out that telephone number before the mods get to it.

    Kind regards
    - Nina
     
    Posted: Feb 29, 2012 By: 1weekSEO Member since: Aug 28, 2009
    #3
  4. UKSBD

    UKSBD UKBF Legend Staff Member

    Posts: 8,211 Likes: 1,553
    Most directories have this problem and it's a right pain.
    It's one of the reasons why we have to semi-hide phone numbers
    i.e
    have them on seperate pages, or click to reveal, rather than displayed with the listings.
     
    Posted: Feb 29, 2012 By: UKSBD Member since: Dec 30, 2005
    #4
  5. eventdomain

    eventdomain Banned

    Posts: 2,881 Likes: 338
    Agreed! We dont display email addresses in our search results either, nor our advertiser account pages - to protect clients from email spammers :)

    Extracting information is a big problem in the online publishing sector - I dont think it can be dealt with 100%, and I guess any contact details will be used for sales comms.
     
    Posted: Feb 29, 2012 By: eventdomain Member since: Apr 23, 2009
    #5
  6. mit74

    mit74 UKBF Ace Free Member

    Posts: 2,429 Likes: 444
    many of these local community advertising companies are scammers and they target new companies unfortunately. Usually selling sponsered charity magazines, calendars etc.
     
    Posted: Mar 1, 2012 By: mit74 Member since: Jun 4, 2010
    #6
  7. Ali-v-8

    Ali-v-8 UKBF Legend Full Member

    Posts: 5,341 Likes: 1,193
    Actually this is a really funny thread subject - considering that directories (not saying who) sell off data for people who move business or who change direction.
    very effective tool in the right hands and expensive too.
    You can buy data - like you moving business number or location Nina.
    If i can get access to it easily, i am sure anyone else with enough cash flow can too :0

    Just a heads up!!
     
    Posted: Mar 1, 2012 By: Ali-v-8 Member since: May 8, 2008
    #7
  8. brianabbott

    brianabbott UKBF Newcomer Free Member

    Posts: 66 Likes: 13
    I know this post was a while back, but I just got cold-called today from this number (missed call): 07983391556. I presume it was because I'd just set a new page up on 'Free Index'.

    A remedy for mobile phone users is to use software to block unwelcome callers. The anti-virus software that I have on my phone Android phone is 'Avast!'. It has a facility to block certain callers or SMS messages from any chosen callers. There are other apps that can do this as well.

    Certain land line phones can block numbers also, e.g. Panasonic, but you would need to have caller display service, which you have to pay for.
     
    Last edited: Nov 28, 2012
    Posted: Nov 28, 2012 By: brianabbott Member since: Dec 8, 2007
    #8
  9. Ali-v-8

    Ali-v-8 UKBF Legend Full Member

    Posts: 5,341 Likes: 1,193
    Its an old post but there is someone from freeindex that you can call.
     
    Posted: Nov 28, 2012 By: Ali-v-8 Member since: May 8, 2008
    #9