I am having a website built on Magento by web creation UK ( bad call on my part ) I have insisted they return the website to me so I can get a new web developer to complete it and sort the glitches. I know nothing about this kind of technical stuff. Is it possible? or will the person who designed it originally be the only one who can change things? I paid extra for a loyalty reward scheme along with API intergration from our couriers ( parcelforce) Do I need to give up on the idea of getting someone else to take over?