Hi everyone For various reasons I need to cancel my yellow pages ad which was due to go in to our local directory in Feb 08. When I spoke to the sales rep he told me that I would be able to cancel without charge up till the deadline date (which is 19 December) but I haven't actually seen this in writing as such. An ad has been designed already (1/4 column size). I've looked at YP's T&C's but not completely clear as to how I stand - and whether they will make me pay money towards the design. This is their blurb: 4.2.1 Except where you have a statutory right or as provided in Condition 4.2.3, you shall not have the right to cancel a Contract for Artwork. 4.2.2 In addition to any statutory rights you may have, you may apply to cancel an Advertisement (without charge, subject to Condition 4.2.5) any time prior to the Final Amendment Date (or, in the case of Bound Inserts, any time provided it is at least seven days prior the Final Amendment Date) by:- giving notice as provided for in Condition 17; telephoning our Customer Service department (using the telephone number shown on the Advertisement Order) followed by a written notice which must be received by us within 7 days of your telephone call to Customer Services; or using Yell Direct. 4.2.3 If we change these Conditions, improve a Service or change our Contract with you, as provided for in Condition 4.3 you may apply within 14 days of receipt of the notice referred to in Condition 4.3 to cancel your Advertisements or a Contract for Artwork without charge. 4.2.4 Except where you have a statutory right to cancel, no Advertisement or Contract for Artwork shall be taken to have been cancelled under this Condition 4.2 until we have issued a Confirmation of Order accepting the cancellation. 4.2.5 Subject to Condition 4.2.4, if you cancel a Contract for Bound Inserts, you must pay us a reasonable charge for any design work completed by us prior to the date of cancellation and our costs of the materials incurred. So, does it look as if I'll be able to cancel and not have to pay anything? And do you think they'll take my free listing away? Thanks for any info.