Is paypal worth it?

Hi

I was looking for opinions on using paypal on eCommerce websites.

I offer paypal as a payment option and I always get really annoyed when I see the fees I get charged to process transactions, so my questions is:

Should I drop paypal and force customers to pay via credit / debit card or leave paypal as an option so I dont lose customers.

Do you think dropping paypal will result in a loss of customers or do you think that those customers would be happy to use other payment methods. It currently equates to about 10% of orders

thanks
 

downsouth

Free Member
May 16, 2008
1,063
121
Bournemouth
Its defo worth it, lots of people are aware and therefore comfortable using it.
Its pretty straight forward to use.

I guess you've reached that stage of becoming very aware of the fees and are looking around for better payment providers?

Do you have a selection of payment handlers at present???
 
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Thanks for the replies.

They have confirmed what I thought - I need to keep paypal as an option rather than getting rid of it as I would like.

I use Llyods TSB cardnet / protx and google checkout also, both of which I am very happy with. I guess this is why I get annoyed when I see the paypal charges as they are considerably larger than these other 2.
 
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Peter1982

Free Member
Apr 21, 2008
142
8
Wales
Paypal is the scourge of the payment processing worl in my opinion. They act like a bank, they hold you money and don't pay you any interest, they charge you extorsionate charges to accept payments and as far as I can tell they're completely unregulated.

But

If you don't accept Paypal on your site you will almost certainly loose customers, people who haven't got their credit card on them or don't have one at all. It's a necessary evil I'm afraid.
 
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We get alot of sales through PayPal so its something we will be keeping. It does have a good side which is you get the money straight away.

Found this on PayPal site, you would have to be making alot of sales to get cheap rates.

Monthly sales Price per transaction
£0.00 GBP - £1,500.00 GBP 3.4% + £0.20 GBP
£1,500.01 GBP - £6,000.00 GBP 2.9% + £0.20 GBP
£6,000.01 GBP - £15,000.00 GBP 2.4% + £0.20 GBP
£15,000.01 GBP - £55,000.00 GBP 1.9% + £0.20 GBP
above £55,000.00 GBP* 1.4% + £0.20 GBP
 
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