- Original Poster
- #1
Ordered a new PC from dell via the internet.
As they were currently offering 0% finance I thought I might as well apply and filled in the forms.
2 days later took a call from an indian call centre which asked me various questions mainly around how long I had lived here, how long the business had been going etc. (after several times asking them to repeat the question because I couldnt make out what they were asking)
Day after that I got the finance agreemnent e mailed through to me.
According to the terms they were charging me interest and a 'documentation fee' of £50!! (not bad as the PC only cost £350) and a second document also asked for a personal guarantee
When I called to query the fact that I had applied for 0% they said that I had not qualified for that (But obviously they were not going to tell me about it)
So I pointed out that they seemed perfectly willing to charge me interest and ask for a personal guarantee but I didnt qualify for 0%!!!
what was the logic?
She refused to go into why and simply asked if I wished to continue with the order.
i TOLD HER TO STICK IT
:evil:
As they were currently offering 0% finance I thought I might as well apply and filled in the forms.
2 days later took a call from an indian call centre which asked me various questions mainly around how long I had lived here, how long the business had been going etc. (after several times asking them to repeat the question because I couldnt make out what they were asking)
Day after that I got the finance agreemnent e mailed through to me.
According to the terms they were charging me interest and a 'documentation fee' of £50!! (not bad as the PC only cost £350) and a second document also asked for a personal guarantee
When I called to query the fact that I had applied for 0% they said that I had not qualified for that (But obviously they were not going to tell me about it)
So I pointed out that they seemed perfectly willing to charge me interest and ask for a personal guarantee but I didnt qualify for 0%!!!
what was the logic?
She refused to go into why and simply asked if I wished to continue with the order.
i TOLD HER TO STICK IT
:evil:
