- Original Poster
- #1
I am currently looking for work and need some assistance
I have previously worked for two large companies, collecting payments
via telephone, letters etc etc. I would raise invoices with due dates and amounts etc etc, we would also work from a spreadsheet and look for overdue payments sending reminders and arranging payments, sometimes
setting up a payment plan for clients. we would check the clients payment
history (see how prompt payments were and see how long they have been purchasing products from us aswell) we had credit checkers who would leave a note of v.good , high risk etc etc next to accounts and we would go by all of these factors. sometimes accounts would get sent to DCA's
for possibly 60-90 day outstandings and we would liase with the DCA's
as well as the clients or they could make full payment to us.
I recently spoke with a recruitment consultant who said that was not
"proper" credit control I was doing as i was not credit checking them ,
he had also asked how do I keep outstanding debt down? (ummmm? by chasing them for payment using charm , courtesy and professionalism normaly gets me what i want) or is there an industry standard answer to that which I am unaware of and should know ! !
I am not sure if the recruitment consultant was being as awkward and
as pompous as he looked or am I missing something or things from my skillset ???:|
please help
thanks
I have previously worked for two large companies, collecting payments
via telephone, letters etc etc. I would raise invoices with due dates and amounts etc etc, we would also work from a spreadsheet and look for overdue payments sending reminders and arranging payments, sometimes
setting up a payment plan for clients. we would check the clients payment
history (see how prompt payments were and see how long they have been purchasing products from us aswell) we had credit checkers who would leave a note of v.good , high risk etc etc next to accounts and we would go by all of these factors. sometimes accounts would get sent to DCA's
for possibly 60-90 day outstandings and we would liase with the DCA's
as well as the clients or they could make full payment to us.
I recently spoke with a recruitment consultant who said that was not
"proper" credit control I was doing as i was not credit checking them ,
he had also asked how do I keep outstanding debt down? (ummmm? by chasing them for payment using charm , courtesy and professionalism normaly gets me what i want) or is there an industry standard answer to that which I am unaware of and should know ! !
I am not sure if the recruitment consultant was being as awkward and
as pompous as he looked or am I missing something or things from my skillset ???:|
please help
thanks
