hi wales01man,
i think it would depend on what market you are in.
some are high risk and others not too much risk.
19% equates to 19000 so not bad but not great.
let people know what business genre it is in and how
many hours do you work to get this return?
ultimately - your customer base could be worth more than
the business so let people know what customer types you have
and if they will reorder, sign up to newsletters etc....
hope this helps and good luck.
regards
stephen doyle