Quote:
Originally Posted by simonr
you only paid for what you got, not what you were promised?
More importantly, perhaps, what did they say when you challenged them about it?
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on the form the sales man said that we we to get a large plasma screen with flashing (movie type) adverts he said that the unique selling point is that its going in the shop window, displayed 24/7 and this is what i paid for.
Getting through to them is a night mare they have passed the blaim to the estate agents which i have in writing. The estate agents are not bothered about it as there is no financial interest for the estate agents apart from the screen and magazine displays their properties - they do not pay or get paid)
All three of us advertisers are going down to the estate agents next week and demanding for them to get answers as the way i see it we are sponsoring them to advertise their properties. Our aim is to be hard on them so they take notice to get them on our side.
Trading standards are involved and have been informed it would be too costly to take them to court due to the fact we are not the only ones that have tried to get our money back.
Every time i ask for my money back they say they have honoured their contrct - they said the money you pay you get what you are given and have to wait for it....
Every time i ask when the screen was being installed or magazine going out "itrs being published now - 2 weeks time"
Knowledge is power - the more people know about this and other companies the more these companies will become extint!!!