An interesting alternative to snail mail!

FahedBizzari

Free Member
Aug 16, 2007
18
3
Whilst most companies have suffered at the hands of the postal strikes, we've benefited quite a lot. We've seen more than a 15% increase in mobile terminated messaging, an almost 20% increase in customer acquisition and more sales enquiries than usual. All of this points to the facts that businesses are, and will continue to, consider text-messaging as an alternative to the traditional methods of communication.

Following on from that though, I had an idea to provide an affordable and reliable alternative to postal mail. If it worked, it would save companies a lot of money and ensure that the damage of postal strikes like these were minimised.

The idea is that, rather than posting out mail, companies simply put their mail outs in PDF form or as standard web-pages. An SMS then gets sent to the recipient telling them they've received mail from Company X. The SMS contains a URL and a document code.

When the recipient visits the URL, the website asks them for their phone number and document code and then shows them their document for viewing/printing.

Obviously, anyone using this method would have to be very careful with it and could not use it for every type of mail. After all, I would be very angry having to go through so much hassle to view junk mail, when I would have otherwise thrown it in the bin without even opening the envelope.

It could be limited to certain, important, documents which customers are willing to, or have no choice but to, receive (e.g. bills, reminders etc.).

Obviously, there's an argument of why not send email, but not every one uses email whilst mobile penetration in the UK is over 100%.

Our company couldn't do this because it involved too much diversity from our core business (providing infrastructure), but if we have any entrepreneurs on the board, this might work as a business idea.

You could regulate the types of documents which can be delivered like this and consumers can learn to trust the methodology. They can save all of their bills etc. on their computers and companies can save printing and mailing costs.

Anyone have any opinions and is anyone interested in taking it up?
 
My company mobile is not a picture phone and so when somone sends me a photo, Vodafone send me a text telling me how to pick it up from the internet - this sounds very much like your idea.

I think you have spotted the problem with the idea with regards to junk messages - I doubt you could stop it being used for such purposes.
 
Upvote 0
The only way, that crosses my mind, in which you could stop this is to get recipients to sign up to the service and be 100% explicit as to what they will receive.

Taking bills, as an example, they can be given some kind of incentive to subscribe to "mobile bills".

Additionally, this would have to go through a central company whose focus is on this alone and provides mobile users with the ability to opt-out of company's mailing lists who abuse the system.

Like I said, this is not something which we could get into. But maybe it is feasible and just needs some budding entrepreneurs to think about more deeply.

(I didn't know Vodafone did that. Very good.)
 
Upvote 0
Interesting idea, but wouldn't it make more sense just to send an email to let me know my bill has arrived, rather than a text? With an email I can simply click on the link to get to the attachment, or it can be attached to the email - and it's free for both parties.

With SMS it's a pain trying to replicate the URL on the phone to my computer.
 
Upvote 0
Interesting idea, but wouldn't it make more sense just to send an email to let me know my bill has arrived, rather than a text?
It would - I agree with you 100%. But thats because I sit behind a computer most of the time, but that's not the case with everyone else. Although it might not be the best example, people in their 50's & 60's have become well-versed in SMS, but don't use email.

Jaydee said:
How can it be over 100%
Mobile penetration is a measurement of UK mobile phone numbers to UK residents. In March 2007, there were 73m UK phone lines in the UK (i.e. some members of the population use 2 or more mobile phones).

If anyone else some comments, whether you think it is a good idea or bad (and why) please add them here.

(At some point, I suppose we could put forward the idea to our customers and do some kind of trials.)
 
Upvote 0
With SMS it's a pain trying to replicate the URL on the phone to my computer.
Replicating would be a bad idea, but a small URL would do:

"You have new mail at smsmail.com. The documentID is #553216."

The user then visits the webpage, where he/she is prompted to key in their phone number and documentID.
 
Upvote 0

Latest Articles