Protx / 3D Secure

VertarUK · Aug 1, 2007

Has anyone here yet to configure their systems to handle 3D Secure, the deadline was yesterday to accept any Maestro cards?

Luckily, maybe due to the nature of the products I sell and the back-end systems in place, fraud for us is extremely rare and I'm not convinced as to how 3D Secure is going to benefit my customers or my business.

How is everyone else dealing with this dilema?

Optegris · Aug 1, 2007

Integrated it fine with no major issues.

Just a shame that Protx is completely stuffed at the moment

http://www.ukbusinessforums.co.uk/forums/showthread.php?t=39550

DuaneJackson · Aug 1, 2007

After throwing my dummy out of the pram and emailing 6 clients, CCing Protx, telling them to move to a different payment provider I finally got the support I needed to implement it.

It's worth knowing their test servers respond differently to their live servers. This is an issue that WHA (helm) also ran up against recently.

Anyway, now good to go once they get back online!

sysops · Aug 1, 2007

DuaneJackson said:
After throwing my dummy out of the pram and emailing 6 clients, CCing Protx, telling them to move to a different payment provider I finally got the support I needed to implement it.

It's worth knowing their test servers respond differently to their live servers. This is an issue that WHA (helm) also ran up against recently.

Anyway, now good to go once they get back online!

I am incredibly annoyed with them. I can't believe the size of this ballsup.

Your 3D integration - did you use an iframe? And are you using PHP?

DuaneJackson · Aug 1, 2007

I didn't use an iframe. And I was coding in vbscript/php.

the principles I've employed can easily be used in PHP though.

See https://www.keyone.co.uk/payonline3D.asp for a demo. It's pointing to test servers so your card wotn get billed.

Basically, if a 3DAUTH response is received I generate the form on page and give the user a message to tell them to click the button (this gets aroudn a lot of pop-up blockers).

The 3D stuff opens in a new window and the call back page on my server takes the two variables, uses javascript to put them into my original page and then resubmits the form for validation.

I'm happy to give you the scripts if you think you could port them to PHP.

sysops · Aug 1, 2007

DuaneJackson said:
I'm happy to give you the scripts if you think you could port them to PHP.

Thank you for the offer. I'm currently building a 3D component for our e-commerce platform's Protx Direct integration, but I want to do it in an iframe. I have Protx's asp code, and am having to rewrite it in php. Not too big a problem, but was wondering of anyone else has already done it.

Having said that, 5 hours of downtime, and their handling of the whole 3D issue, has left me and many of our clients really quite angry. I may very well stop saying nice things about Protx...

Optegris · Aug 1, 2007

I built a ColdFusion custom tag that works with either an Iframe or new window dependent on the clients preference.

Makes no real difference except the Iframe is slightly less jarring for the site user as long as you explain what's happening.

DuaneJackson · Aug 1, 2007

As Phil says, they're essentially the same. If there's any specific part that's causing you grief, post here. You'll probably get a quicker response than you will from protx!

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