Problems contacting Abbey business banking

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Write on Message

Write on Message

Free Member
Dec 3, 2006
195
2
Bedfordshire, UK
  • #1
    Has anyone who uses Abbey business banking had difficulty with their online banking or getting through on the phones lately? I haven't been able to access my online account for over a week now and have just given up waiting to get through to the call centre after 42 minutes on hold :eek:

    Vicky
     
    C

    Christiane

  • #3
    I had no problems today. I log in every day, a few times a day and when there are problems it usually lasts about half a day. Have you thought of clearing your cookies?
    As for calling them, I avoid it but I don't recall being on hold for more than 15mn at a time, and that's when their site was down.
     
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    Stationery-Direct

    Stationery-Direct

    Free Member
    Jul 12, 2005
    1,304
    123
  • #11
    Matt1959 said:
    no Nat West is far from free but given the choice of free banking and crap service and paid for banking and good service I'd go with the latter every time.
    Click to expand...

    Don't get me wrong, Abbey aren't perfect, however, other than the odd down time of their online banking they are fine for everything else in my opinion, I would much rather have this then pay the extortionate fees that other banks charge, I save a 1k a year minimum in charges since moving from Barclays!
     
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