- Original Poster
- #1
Hi to anyone who can help
I am processing all of the payments both in and out for two small limited sister companies. One of our customers, who has accounts with both companies made a BACS payment for two invoices to the one companies bank account however of the invoices was for the sister company and the money was paid to the wrong company. I have done a bank transfer to move the money to the right account but wonder how I show all this confusion on sage. Obviously when I pull up the customer payment screen, it will only show the one invoice and the payment amount will not tally, also I need to show the bank transfer for the difference to the sister company and clear off the invoice on that customer screen.
Could anyone please advise ? Many thanks in advance
I am processing all of the payments both in and out for two small limited sister companies. One of our customers, who has accounts with both companies made a BACS payment for two invoices to the one companies bank account however of the invoices was for the sister company and the money was paid to the wrong company. I have done a bank transfer to move the money to the right account but wonder how I show all this confusion on sage. Obviously when I pull up the customer payment screen, it will only show the one invoice and the payment amount will not tally, also I need to show the bank transfer for the difference to the sister company and clear off the invoice on that customer screen.
Could anyone please advise ? Many thanks in advance