1and1

coxadmin · #1 15th January 2007, 17:05

Anyone else have hosting and email with 1and1? Email has been down since about 1.30pm and tech support are constantly engaged. Does anyone know what the problem is?

leemason · #2 15th January 2007, 17:12

I am with 1and1. E-mail was very slow to login but got there eventually.

Whistle Ink · #3 15th January 2007, 17:28

Same with Lee. Very slow and downloading crashed outlook but all is fine now.

Are you accessing the webmail through your cp or downloading in Outlook or something? You might want to try and email them through your control panel.

I don't know why they don't have a status thing so at least we know that they know there is a problem!

fastfences · #4 15th January 2007, 17:45

Been with 1 & 1 for ages and never had a problem.

N

coxadmin · #5 15th January 2007, 17:53

I sent myself a test message about ten minutes ago from a webmail address and it has not arrived in Outlook. Eventually gained access to webmail through the CP and it's not on the server.

Nigel - this is the first time I've had problems in around three years and I've always been able to get hold of tech support when I've wanted to.

Whistle Ink · #6 15th January 2007, 19:00

coxadmin! I'm going to have to join you! mines packed up too!

20.00: Outlook doesn't crash anymore when send/receiving but I just placed a test order at my site and it does download to the cart software but the email notification doesn't work!

20.02: Yipee some spam downloaded, just one mind, but no order

I have been with them for a few years with a short break in between where my site went down for half an hour. Hope this is sorted soon. Did you try email them through the control panel coxadmin??

Whistle Ink · #7 15th January 2007, 19:24

I just remembered that when setting up my email addresses I set them up so that a copy would go to another email address that had nothing to do with 1&1 and the emails are there.

Might be worth setting it up when it's all working again or even now if you can.

dan_moore · #8 15th January 2007, 21:11

Email seems fine now...

coxadmin · #9 16th January 2007, 05:09

Quote:

Originally Posted by Whistle Ink

I just remembered that when setting up my email addresses I set them up so that a copy would go to another email address that had nothing to do with 1&1 and the emails are there.

Might be worth setting it up when it's all working again or even now if you can.

Thanks - I tried to set up forwarding to another email address but it kept logging me out

. However now it is all working again I am going to do that.

leemason · #10 17th January 2007, 10:44

There seems to be another problem today. Keep getting Error 500 (Internal Error) when logging in or after login when doing anything else!