hosting problems

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Esk247

  • #1
    what is going on in the hosting world? something i haven't been kept in the loop with?

    i host websites with three different host companies, for the last 5 years they've all been fine, but since christmas i've had nothing but nightmares with all three.

    they just don't reply or answer questions, one website is down as they haven't assigned a server :eek: i contact them by ticket and they just point to a page which explains what a server is!

    another website won't let me upload files and says i need 'Administrator Access'

    then transferring of domains & hosting is becoming a pain, instead of getting it done nice and quickly it can now take a week and half of my files disappear in the process which is a total pee take.

    all three are now closed until monday, even though they clearly have problems with servers.

    these aren't cheap foreign hosts either..they're UK hosts. GRRRR
     

  • #2
    Transferring domains/hosting to a new provider is painless, if you let the new host do all the hard work for you, no files should be lost.

    Seriously switch providers; any decent host will have support 24hrs a day, 7 days a week.

    Who are you currently hosted with?
     
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    That Guy

    That Guy

    Free Member
    Dec 23, 2008
    1,683
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    UK
  • #3
    I would suggest you look at Vidahost.

    - UK Servers
    - 24/7 Support via Phone and Email
    - Customer Forums
    - Automatic Daily Backups
    - cPanel 11
    - Free Setup
    - Great Uptime Record

    I'm sure they will even help with the transfer. I have been with them for over a year and their support is amazing. Have a look on Google for the testimonials.

    Take a look: http://www.vidahost.com

    Also here is a 10% Discount Code: CL10
    (valid when paying annually)
     
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    ServWise

    ServWise

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    • Jan 22, 2008
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    www.servwise.com
  • #5
    That Guy said:
    I would suggest you look at Vidahost.

    - UK Servers
    - 24/7 Support via Phone and Email
    - Customer Forums
    - Automatic Daily Backups
    - cPanel 11
    - Free Setup
    - Great Uptime Record

    I'm sure they will even help with the transfer. I have been with them for over a year and their support is amazing. Have a look on Google for the testimonials.

    Take a look: http://www.vidahost.com

    Also here is a 10% Discount Code: CL10
    (valid when paying annually)
    Click to expand...

    Is that an affiliate link?
     
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    webhostuk

    webhostuk

    Free Member
    • Jul 26, 2009
    1,448
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    UK
    www.webhostuk.co.uk
  • #6
    Esk247 said:
    what is going on in the hosting world? something i haven't been kept in the loop with?

    i host websites with three different host companies, for the last 5 years they've all been fine, but since christmas i've had nothing but nightmares with all three.

    they just don't reply or answer questions, one website is down as they haven't assigned a server :eek: i contact them by ticket and they just point to a page which explains what a server is!

    another website won't let me upload files and says i need 'Administrator Access'

    then transferring of domains & hosting is becoming a pain, instead of getting it done nice and quickly it can now take a week and half of my files disappear in the process which is a total pee take.

    all three are now closed until monday, even though they clearly have problems with servers.

    these aren't cheap foreign hosts either..they're UK hosts. GRRRR
    Click to expand...


    I think you need a quality host which is serious about its business and client.


    If you are looking for quality hosting provider you can check our site http://www.webhost.uk.net most of the forum members are already using us.

    You can search for our reviews on this forum.
     
    Upvote 0
    webhostuk

    webhostuk

    Free Member
    • Jul 26, 2009
    1,448
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    UK
    www.webhostuk.co.uk
  • #10
    ServWise said:
    Nope, didn't find anything except for a couple of likely fake questions and answers, and a lot of badly written English....!!!
    Click to expand...


    Looking at your signature, I can be sure you will find them fake (for someone who hardly has any recommendation or reviews) . :) Anyway its upto Esk247 to decide things.
     
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    Jeff FV

    Jeff FV

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    Jan 10, 2009
    3,891
    1,861
    Somerset
  • #13
    I have hosting with both vidahost and hosted web and can highly recommend both - never had any problems with either and have always had prompt and understandable support from both when I've needed to ask any questions.

    I'm not affiliated to either - just a satisfied customer.

    I did once have a hosting account with Telivo (now LCN I think?) and I couldn't recommend them - not a patch on the above two.

    Jeff
     
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    ServWise

    ServWise

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    • Jan 22, 2008
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  • #14
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    webhostuk

    webhostuk

    Free Member
    • Jul 26, 2009
    1,448
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    www.webhostuk.co.uk
  • #15
    ServWise said:
    So "Fiona Davies" who asked a question about wordpress to which you immediately answered, has nothing to do with "Rachel Davies" who seems to be your live support chat person on your website.

    Just a coincidence maybe.....
    Click to expand...


    Now I really find you arguing like a kid :) . I am not sure what you are talking about,please verify the matter with Mods. And this forum is not for arguments, its better we stick to the subject.

    Note : (Please verify your Doubts with mods)
     
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    RBS

    RBS

    Free Member
    Jul 13, 2009
    2,650
    325
    West London
  • #16
    ServWise said:
    Nope, didn't find anything except for a couple of likely fake questions and answers, and a lot of badly written English....!!!
    Click to expand...

    Come on, chill :) They are based in UK, offering good service. I tried searching Google for feedback and couldnt find a single bad one, just happy people. If you dont like competitors, it doesnt mean you have to talk crap about them on public forum - its bad business ethics :)
     
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    B

    bigmouth241

  • #17
    Esk247 said:
    what is going on in the hosting world? something i haven't been kept in the loop with?

    these aren't cheap foreign hosts either..they're UK hosts. GRRRR
    Click to expand...

    Esk,

    If you want good solid hosting without the arguing & sniping going on here, give me a shout.

    Good prices, datacentres in Belfast & Gosport, plus as we're still small enough to care unlike some companies, you get the contact details (including mobiles!) of the people who matter. Plus we have a level of monitoring in place which allows us to see the rare faults coming & get to them before they become a problem...!

    If you're interested let me know your requirements & I'll price something up for you.
     
    Last edited by a moderator:
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    ServWise

    ServWise

    Free Member
    • Jan 22, 2008
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    www.servwise.com
  • #18
    RobCCTV said:
    Come on, chill :) They are based in UK, offering good service. I tried searching Google for feedback and couldnt find a single bad one, just happy people. If you dont like competitors, it doesnt mean you have to talk crap about them on public forum - its bad business ethics :)
    Click to expand...

    Rob, All I originally pointed our was that webhostuk's comments were outrageously wrong, If I was to tell blatant lies about my business then I would expect to be called out for them, just like Apple would for M$ etc etc. If they can prove that the majority of forum members here are hosting with them as they say then I will shut up.
     
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    D

    Dominic Taylor

    Free Member
    Jun 19, 2008
    1,173
    254
    Bath
  • #28
    RobCCTV said:
    So, are there any 100% UK hosting service providers left in UK?
    Click to expand...
    Tons! There's probably more real UK hosts than those tiny kiddy hosts which say they're in the UK but use cheap services elsewhere - with the advent of cheap servers from the likes of Rapidswitch the days of needing to use non-UK hosting are over. Not that anyone sensible would anyway!
     
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    D

    Dominic Taylor

    Free Member
    Jun 19, 2008
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    Bath
  • #30
    Xerxes sits in the background and barks when he sees anything suspicious!

    xerxes.jpg
     
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    internetspaceships

    internetspaceships

    Free Member
    Sep 7, 2009
    6,918
    2,320
    York UK
  • #31
    webhostuk said:
    I think you need a quality host which is serious about its business and client.


    If you are looking for quality hosting provider you can check our site http://www.webhost.uk.net most of the forum members are already using us.

    You can search for our reviews on this forum.
    Click to expand...


    Yeah!! And we supply you and all the other UK web hosting companies with server/routing/backup hardware!

    Wait, hang on. No we don't, we just supply quite a few *grins*

    Aside from my blatant plug, that's a pretty bold claim you made there mate. Can you back that one up I wonder?

    Regards

    Jon
     
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    D

    Dominic Taylor

    Free Member
    Jun 19, 2008
    1,173
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    Bath
  • #32
    Offhand I'd probably say the longer-established members here would have more UKBF clients. We have quite a few but probably not as many as CSNM, but on other forums where I've been a member for a very long time a greater % of members host with us than here.

    It's all about relationships, unless of course you simply want to spam your company at every opportunity as seems common on so many hosting forums (daren't even say the name but fellow hosts will know where I mean :p)
     
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    ServWise

    ServWise

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    • Jan 22, 2008
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  • #36
    Carl-CSNM said:
    Mr Sameer Kulkarni in India
    Click to expand...

    That explains the broken English then. Wonder if Rachel Davies who seems to be their live chat person is really Rachel Davies or is it Mr Sameer Kulkarni in drag pretending to be an anglophile for the pretence that the business is not run from India? Or am I just being cynical?
     
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    ServWise

    ServWise

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    • Jan 22, 2008
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  • #39
    internetspaceships said:
    Well let's be honest, nothing wrong with being run from India really.

    Tech support calls would certainly make you feel like you were ringing the rest of the british companies like banks, building societies, computer manufacturers.....
    Click to expand...

    Not at all, nothing wrong, we are not "totally" British ourselves, some of our team is in Italy and in Australia also (Although the Aussie is a ex-pom so maybe doesn't count). :)
     
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