Xero
- Thread starter K2012
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We switched from an home grown accounting system to Xero about 18 months ago and have never looked back.
They regularly update the system adding new features requested by users, some of which really save time!
We've had no issues and would recommend to anyone to give Xero a try.
They regularly update the system adding new features requested by users, some of which really save time!
We've had no issues and would recommend to anyone to give Xero a try.
Last edited:
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I found their communications to be extremely poor - never answered emails so my confidence went out the window.
There's often a time delay as they're NZ based. But surprised they get ignored completely
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Hi, Eagle - sorry to hear about your problems with our communications, we have a number of response mechanisms to help keep our customers in the loop when something goes wrong, email being a key one of them.
But if we dropped the ball then that's our bad, not something we usually do.
We have a full support team based in the UK, so timezone ought not to be an issue.
Whether you are trialling Xero or a paid subscriber, full access to all our support and help facilities are open.
If you have a specific query, please ping me directly on gary.turner[at]xero.com
Gary Turner
UK Managing Director, Xero
But if we dropped the ball then that's our bad, not something we usually do.
We have a full support team based in the UK, so timezone ought not to be an issue.
Whether you are trialling Xero or a paid subscriber, full access to all our support and help facilities are open.
If you have a specific query, please ping me directly on gary.turner[at]xero.com
Gary Turner
UK Managing Director, Xero
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