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Old 14th February 2010, 13:09
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Adwords - has it gone downhill?

Hey folks,

There are a couple of trends in Google Adwords that I feel are damaging to the small business owner.

(1) The ever-broadening of broad match

I've written about this before. Many people have the notion that broad match means you get shown when people search on something that contains your keywords.

So, for example, if your broad match keyword is red shoes, you can get shown for any search that contains both "red" and "shoes" (or their plurals).

Google themselves encourage people to believe this:

Quote:
# Broad match is the default setting for all keywords. All searches made using your keyword (in any order or combination) might display your ad.
(from "Getting Started with AdWords"

This isn't true... and it's becoming less and less true every month that goes by.

The way things are now, Google could quite easily show your ad to someone searching for "purple trousers".

A real life example from this week is a client who is advertising on 10" TVs. Now, you can't use " in your keyword, so we have things like 10 TV.

This week, his ad for that was shown to someone searching for "BMW7 series".

I'm guessing google "related" the "10" and the "7" and the "TV" and "series".
However, we had no keywords with "7", "BMW", "BMW7" or "series".

Any human would know we weren't interested in that searcher, but Google will show whatever ad they can get away with.

(2) The increasing importance of on-page SEO

This week I had a new client (new adwords advertiser) whose quality scores quickly got knocked back to "4". But, when we did some on-page SEO to theme the page for his main keywords, the quality scores went back up to 7.

To give an idea of how much of an impact this had, it's about the same as a 42% reduction in cost per click.

Again, any human could see what his page was about, but google punished him for not having his SEO right.

(and I'm talking about technical stuff like H1 tags and the outgoing links on his landing page)

These two trends - both of these things are becoming worse as time goes on - mean the D-I-Y adwords person...

(a) needs to closely manage broad match campaigns... or give up on a huge amount of potential visitors

and

(b) needs to know on-page SEO - and some inside tricks about what google are looking for on landing pages... or pay through the nose for clicks.

IMO, this is just bull****. Both these things bleed advertisers dry - the first by having them pay for untargeted visitors, the second by having them pay more per click without helping them understand why.

Adwords was always a "skill" activity - just like all forms of advertising - but the change over the last year or so is that Google have gone from being on the same side as the advertiser to being an adversary.

They've gone from being transparent to punishing advertisers who fail to conform to a mysterious set of rules Google won't even explain.

While I understand that people like me - who have the time to specialise in this - benefit from this, I feel it isn't morally right.

And, as usual, it's the little guy - with the small campaign who can't justify professional management - who ends up getting hit.

Steve
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Old 14th February 2010, 17:54
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Interesting Steve, and I have indeed noticed this.

Not so much on my own campaigns (maybe because you set it up and know your stuff!) but when searching for other products or services, I am increasingly getting the most random ads appearing.

Surely this damages the users experience too? Poor show in my opinion, but I guess it's making Google big bucks...
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Old 14th February 2010, 18:08
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Google has IMO COMPLETELY lost the plot. I will this week when i get a chacne remove ALL traces of everything Google from my machines. This includes Gmail.

I am sick of Google rewriting my settings with its software. As of this week, all cookies from Google will also be refused when browsing.

Google have in the last 12 months become all that is bad about the Corporate world.
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Old 14th February 2010, 18:14
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Quote:
As of this week, all cookies from Google will also be refused when browsing.
I'm already doing this - largely out of neccessity, but it's really getting the the point where even for the average person Google holds far too much data about us with a real lack of transparancy of who this is being stored and used.
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Old 14th February 2010, 18:20
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Do people really use broad matching?

I'd always assumed that only new advertisers starting out used broad matching, and then only until they got their phrase and exact matching sorted out.
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Old 14th February 2010, 18:29
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I don't think much has changed on google adwords in the last 4 years except the interface and keyword search tools.
I have always discouraged my clients from using broad match for many keywords.This is one of the major reasons why many new adwords clients fail.
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Old 14th February 2010, 18:57
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Quote:
Originally Posted by OldWelshGuy View Post
Google has IMO COMPLETELY lost the plot. I will this week when i get a chacne remove ALL traces of everything Google from my machines. This includes Gmail.

I am sick of Google rewriting my settings with its software. As of this week, all cookies from Google will also be refused when browsing.

Google have in the last 12 months become all that is bad about the Corporate world.
totally agree along with the inaccuracies of there programs.I think you are better off to be as anonymous as possible as far as they are concerned.

Earl
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Old 14th February 2010, 19:00
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And another thing, why doesn't Analytics etc support Opera?
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Old 14th February 2010, 19:02
J-Wholesale J-Wholesale is offline
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Quote:
Originally Posted by sirearl View Post
totally agree along with the inaccuracies of there programs.I think you are better off to be as anonymous as possible as far as they are concerned.

Earl
That does beg the question: Should you be using Analytics on sites that you run Adwords campaigns for? Analytics contains enough information to show how valuable certain phrases and words really are to a business.

With Analytics, I've always taken the view that just because Google may not be using the information to milk you dry today, doesn't mean that they won't in a few years.
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Old 14th February 2010, 19:07
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Sadly, I no longer trust Google with anything. I really believe their 'don't be evil' mantra has flown the nest and that they are now as evil as the next man. With any luck, Microsoft might be able to smite them. They are doing some aggressive stuf to cut Google out of the market.

back to Steves original point, YEP. absolutely agree that google will serve anything that is remotely semantically related to the words you bid on.

e.g. childs bedding could well trigger an advert for a furniture courier, as they carry beds, and bedding goes on beds! rearrange these letters to make an apt description of how google currently work.

carp btu greeyd wlli teka yuor mnoey adn beeld yuo dyr
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This is my Web Marketing site Umbrella Internet Marketing Consultancy - this is my Google SEO Expert Blog (allegedly) -
But HERE is REAL SEO INFORMATION! -
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