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tony84

tony84

Free Member
Apr 14, 2008
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Manchester
  • #1
    I have been with my current host for about 2 years now.

    I pay $12 a year (now i now the whole you pay for what you get theory). But it started of quite well. I had access to him on msn if there were any problems which there wernt to be honest.

    After 13 months (just after i renenwed) servers were dropping to about 80-90% uptime. That has got better after about 2 months and so i thought ill stick with them, we all go through bad patches now and again.

    Now they have just lost 1 of my websites. How do you lose a website? All my others are there though. In fairness they have a "technician" working on it. But it makes me laugh. If it was any other website bar the 1 they have lost id be fuming so i suppose in a way its lucky.

    Has anyone ever had this before?
    Oh im not going to post the name of the company as i will wait to se ehow it gets resolved and whether im happy with that or not. - ps its nobody off here.
     

  • #2
    tony84 said:
    Now they have just lost 1 of my websites. How do you lose a website? All my others are there though. In fairness they have a "technician" working on it. But it makes me laugh. If it was any other website bar the 1 they have lost id be fuming so i suppose in a way its lucky.
    Click to expand...

    Hacked server? Hard drive failure?

    I'd be very surprised if they had any sort of RAID protection on their servers or off-site backups for hosting plans which cost $12 a year :eek:

    Do you not maintain your own website backups? :)
     
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    FireFleur

    FireFleur

    Free Member
    Oct 29, 2008
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  • #5
    Yes perhaps not just a theory, there maybe something in it :)

    The way google works, is they have a ton of computer systems all cheap hardware, and they expect machines to be out of commission.

    So, all their expense went primarily on the software they customised a Linux kernel and put in fault tolerance in the nodes and basically have people go round replacing parts nearly like a light bulb operation, but I think they do just find something that doesn't work then replace.

    Of course Google has had outages, and a recent one at that, but that is because of a choke point in the fault tolerance. So, 10 servers at $12: $120 a year, and you write or install software for fail over and you might have a better system than just one node at $120.
     
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    tony84

    tony84

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    Apr 14, 2008
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  • #7
    I can find good hosts the problem i have is that they offer hosting packages that are too big for me. So in effect im paying for something im not using.

    You use a smaller host and because they have no reputation you run the risk of getting ripped off.

    I was looking at getting a reseller account and selling on the space i have no intention of using but then on the other hand i cant be ar**d sorting out other peoples problems as i have more than enough of my own.
     
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    S

    sourcez

  • #8
    The thing is though, I need a host that can provide me with at least 4 IP's on a package for dedicated SSL on each one. I'd also like to be able to use my own SSL certificates.

    I've got a VPS at the moment but am paying dearly for it as I'm afraid to move to a host with poor support, uptime etc. I tried to move to a godaddy VPS and it all went badly wrong with plenty of downtime and no support to get it back up.
     
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  • #9
    sourcez said:
    The thing is though, I need a host that can provide me with at least 4 IP's on a package for dedicated SSL on each one. I'd also like to be able to use my own SSL certificates.

    I've got a VPS at the moment but am paying dearly for it as I'm afraid to move to a host with poor support, uptime etc. I tried to move to a godaddy VPS and it all went badly wrong with plenty of downtime and no support to get it back up.
    Click to expand...

    Most hosts will be quite happy to provide you with IP addresses subject to justification (i.e. SSL Certs). We do and have no problem with customers using SSL Certificates purchased from elsewhere.
     
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    sourcez

  • #15
    Well I've got a cheap web host - about $60 a year and unlimited etc etc. We got a big discount on it and it's great for static sites.

    But...they charge installation fees for SSL certificates, and complex sites come up with errors. Plus you can only have 2x ftp connections to their server at one time so uploading multiple files is a pain.

    @tony84 - a 2mb hosting package? 10mb a month? That sounds hardly enough for even a tiny website?
     
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    tony84

    tony84

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    Apr 14, 2008
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  • #16
    I was joking about the 2mb hosting, it was just a way of making a point. People say you get what you pay for but nobody knows what i have actually paid for.

    As for your hosting, are you sure its no capped in their terms and conditions? Is it unlimited or unmetered? I suppose if they are making money other ways then you it may well be a viable business model.
     
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    S

    sourcez

  • #19
    tony84 said:
    I was joking about the 2mb hosting, it was just a way of making a point. People say you get what you pay for but nobody knows what i have actually paid for.

    As for your hosting, are you sure its no capped in their terms and conditions? Is it unlimited or unmetered? I suppose if they are making money other ways then you it may well be a viable business model.
    Click to expand...

    Oops, took that too literally :rolleyes:

    There's a minefield in T&C's, yes. Things like, a certain percentage can't be media files; if you're using over 4GB they won't do backups (we've just breached that); and I'm sure if we use any more bandwidth they will probably just close down our account.

    They offer custom error pages, but if you don't go in and change them yourself they will stay as giant advertising pages for the host :p
     
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    JamieBeeston

    JamieBeeston

    Free Member
    Jan 11, 2009
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    Canary Wharf
  • #20
    This is why it's much better to just pay a decent amount for a decent host who doesnt tie you up in T&Cs

    HDD cost money, Backups cost even more.. so how can anyone expect "Unlimited" to actually exist, especially at the silly price points mentioned.

    Noone needs unlimited, so do yourself a favour and buy a hosting package that actually fits your requirements, that way you know exactly where you stand, and are safe that you can use it exactly as you intend to, as you've paid for it!

    J
     
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    S

    sourcez

  • #21
    That's true, unlimited is never unlimited. They'll always find a way to close your account if you start using too much - there is a lot of this spread over the hosting forums on other sites.

    But when you know you only need a bit of space for non-critical static sites it's ok. But I would NEVER look for an unlimited account and expect the hosting to be particularily good. If it was, they would never make any money!
     
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