Seymour Direct-have you used them?

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Yourlocaltrades

  • #1
    I am looking at getting a virtual terminal via seymour direct, anyone had experiences with them?

    I am certainly not keen on the £139 set up fee, £10 per month too, but they seem to have an all in package that is rather reasonable.

    I have looked into a couple, just wondering who you use, would recommend?

    The Card machines-Can these be an asset? Taking money over the phone via the machine is also an option, it is just a case of "card holder not present", but will tradespeople like this or not?

    I ask these questions as I normally meet up and take Cash or Cheque, the personal touch, but i have had four of my advertisers mention "do you want to take card details now?"

    Many Thanks.
     
    J

    janula

  • #2
    I have used Seymour Direct for my PDQ machine for very many years. Their rates seem to be the lowest available and the sales lady I recently spoke with for another pdq machine did a great job in getting the machine to me pretty damned quick or should that be PDQ ( sorry about the pun ):)
     
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    C

    chelseablue

    Free Member
    Oct 27, 2011
    1
    0
  • #3
    The best way to test a company is when something goes wrong. Apply here and you will get numerous chasing phone calls until you sign up. The calls I had completely over promised what I could expect to receive. I signed their agreement and then found out the service was not what had been agreed so told them I didn't want to continue they went ahead and deducted my money anyway and when I complained they refused to refund me. They lied about what had been said and I had to threaten the ICO before they backtracked.
    AWFUL service BEWARE there are many more choices out there
     
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    J

    janula

  • #4
    I ordered a load of till rolls from Seymours web site yesterday and I have just taken delivery & I found out the other day that my charges are going to be reduced even further so I can't fault them.
    David
     
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    P

    P.Dogovic

  • #5
    seymour direct have done a great job for my business also David, I phoned them last Monday and two credit card machines were delivered one week later.....brilliant. And this after my bank Nat West and a company called paymentsense had failed miserably. Thank you seymour
    Paul :)
     
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