Currency problem

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janhindrik

Free Member
Mar 10, 2009
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  • #1
    I have a website that sells massage tables in europe. Most of my visitors want to pay in €. The customers in Great Britain would like to pay in GBP and here the problems start:

    Because the currency value changes all the time i have to update the prices all the time. My question is: Would it be enough for the customers to offer a currency converter on the website? Or do i really have to make a seperate website for all the customers who whould pay in GBP?
     
    L

    luckyg

    Free Member
    Sep 17, 2008
    329
    15
  • #2
    i shop as a customer on sites which have currency converters and i think they are fine.

    surely it woudl be more economical also rather than settign up a whoel new site?


    i sell baby cots in the uk and have been considerign selling on to europe because of week pound.

    which european countires mainly buy from you? and what ratio of your sales are uk/euro.....this should help you answer the question?
     
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    J-Wholesale

    J-Wholesale

    Free Member
    Jul 13, 2008
    764
    213
  • #3
    A currency converter works fine for us. We update the values whenever there is a significant change. If you do have a currency converter and you run PPC ads, you could set it up so that the currency is set automatically depending on which country the click originated in.

    It's reassuring to see your own currency in use when you visit a website for the first time, and in many cases people assume you're in the same country as themselves. Most of our customers think we're a UK based company when they see prices in sterling.
     
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    P

    PayVector

  • #4
    janhindrik said:
    I have a website that sells massage tables in europe. Most of my visitors want to pay in €. The customers in Great Britain would like to pay in GBP and here the problems start:

    Because the currency value changes all the time i have to update the prices all the time. My question is: Would it be enough for the customers to offer a currency converter on the website? Or do i really have to make a seperate website for all the customers who whould pay in GBP?
    Click to expand...

    Why not transact in both currencies. Most merchant account providers can facilitate this.

    Also be aware that when you are using a currency converter it will not match the card rates for the day. This can cause people to chargeback as they amount you say they will pay not be accurate to what is actually taken.
     
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    J

    janhindrik

    Free Member
    Mar 10, 2009
    8
    0
  • #5
    IridiumCorp said:
    Why not transact in both currencies. Most merchant account providers can facilitate this.

    Also be aware that when you are using a currency converter it will not match the card rates for the day. This can cause people to chargeback as they amount you say they will pay not be accurate to what is actually taken.
    Click to expand...

    Its hard to keep updating the changes all the time for the whole website.
     
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    J-Wholesale

    J-Wholesale

    Free Member
    Jul 13, 2008
    764
    213
  • #6
    janhindrik said:
    Its hard to keep updating the changes all the time for the whole website.
    Click to expand...

    You should only be making the change in one place. For example, if sterling is your base currency, you should be updating a Euro value (1.15, 1.2, etc.) in one place in your admin section, which would then be picked up everytime a price is displayed. If your shopping cart is not set up to do this, then you should go back to your web developer and ask them to add it. It isn't, or shouldn't be, a big job.
     
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