- Original Poster
- #1
Hi,
I am staring a golf clothing company and I have order ordered 500 polo shirts from a supplier in China, this is just a small order to test the suppliers quality etc.
The supplier has a good repution and widley used throughout the world. Due to my order been small they added it onto the end of thier productionn run prior to going on holiday for 3 weeks (the comapny was shuting for this period due to the new year). This was to ensure that I could receive my goods as soon as possible.
They sent the good using UPS and they arrived int he Uk on the 10th Feb. They are currently been held by UPS for not having a certificate of origin with them. I was not told that I needed this certificate and due to the comany still been on holdiay I am unable to get one from them. My goods are currently building up charges at UPS (£11 per day per package, I have 16 pakages). Prior to the goods been sent I spoke with the supplier, UPS and HMRC to ensure that I had done everything that was needed, and was not told to ensure this certificate was with the goods.
Who's responsiblilty was this, was it mine & should I have asked the supplier to send it with the goods or should they have know? Then should have UPS Hong Knog sent the goods to the UK with out it?
What do I need to do to stop getting charged by UPS & to receive my goods as soon as possible? I have tried to contact the supplier but they are still on holiday.
Thanks for reading this post. Please Help!
Stuart
I am staring a golf clothing company and I have order ordered 500 polo shirts from a supplier in China, this is just a small order to test the suppliers quality etc.
The supplier has a good repution and widley used throughout the world. Due to my order been small they added it onto the end of thier productionn run prior to going on holiday for 3 weeks (the comapny was shuting for this period due to the new year). This was to ensure that I could receive my goods as soon as possible.
They sent the good using UPS and they arrived int he Uk on the 10th Feb. They are currently been held by UPS for not having a certificate of origin with them. I was not told that I needed this certificate and due to the comany still been on holdiay I am unable to get one from them. My goods are currently building up charges at UPS (£11 per day per package, I have 16 pakages). Prior to the goods been sent I spoke with the supplier, UPS and HMRC to ensure that I had done everything that was needed, and was not told to ensure this certificate was with the goods.
Who's responsiblilty was this, was it mine & should I have asked the supplier to send it with the goods or should they have know? Then should have UPS Hong Knog sent the goods to the UK with out it?
What do I need to do to stop getting charged by UPS & to receive my goods as soon as possible? I have tried to contact the supplier but they are still on holiday.
Thanks for reading this post. Please Help!
Stuart
