Extra telephone lines

[Blush]

I am now at the stage where one person is takingbusiness telephone orders all day constantly, which makes it difficult to return calls as customers are leaving messages to call them back when number is engaged.No sooner do we hang up then anothe rtelephone order comes through. What is the most efficient way to go about this ie another line, number etc

[Anara]

Voipfone is the cheapest and quickest way to get extra phone numbers/lines.

These people are forum members and have a fantastic reputation, I have just opened an account with them - www.voipfone.co.uk

[Blush]

would it make any difference who my current lineis with? I tied in for another year with them.I have a bt line through redstone on a discount through the FSB.

[Anara]

It works over the 'net basically so it won't make any difference. Look around their website or search on here for voip and it will help explain how it all works. Then you can call them and they will help you sort out what you need exactly.

[Comspec]

CJD (http://www.ukbusinessforums.co.uk/forums/member.php?u=5052) is your man if you are looking for voip.

[Norseman]

Hi Blush,
We sell a business VoIP service as well, it has a different proposition to voipfone in that it is based on a different platform, has a different pricing model and a different service delivery model with tighter controls on your connectivity. It is an established service provisioned by a leading UK supplier which won 'VoIP solution of the year' with it last year.

I have PM'd you more details.

[cjd]

I am now at the stage where one person is takingbusiness telephone orders all day constantly, which makes it difficult to return calls as customers are leaving messages to call them back when number is engaged.No sooner do we hang up then anothe rtelephone order comes through. What is the most efficient way to go about this ie another line, number etc

Simplest is to keep the existing number for inbound and use VoIP to dial out - you don't need a new number if you do that.

We can set the CLI of the new service to be your existing number so your customers will see that it all matches up.

Once your contract is up you could move the number over too if you needed to.

That would cost nothing except for the calls you make - 1p per minute to a landline, 12p to a mobile and a telephone.

[Network Yorkshire]

PM sent..........

[My Owl 1]

HI I dont know whether you have looked at my services but we have an internet phone that you can connect to your broadband and take with you weherever you go.

Check out the details on my website and if you would like to know more please pm me and I will contact you

best wishes for your growing business.

Avril :)

www.savemoneywithus.co.uk