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View Full Version : Does Anyone Use 2Checkout.com?


ewebhosting.org
8th February 2005, 18:36
I was just reading through this topic and saw plenty of posts about WorldPay.com and PayPal etc but no-one has mentioned 2checkout.com?

I currently use them as my credit card processing company and have done so for a short while, I was wondering if anyone here has any experiences with them? Good or Bad.

I know that they are a US based company, and I do find this a little off putting, but in their defence they always send out the cheques on time. (All be it by Air Mail and in US Dollars!!)

For a while I was using Paysystems.com but these guys have decided not to offer online merchant accounts anymore and had stopped processing my orders, as well as keeping my Holdback fund :cry:

What payment processor would you good guys here recommend?

Your views would be welcomed.........

vigo
8th February 2005, 18:47
I'm just setting up with a merchant account from Streamline with processing from Protc in a similar industry to yours and I've found them to be very helpful (and cheap too!).

Juvanescence
8th February 2005, 19:05
I have just recently signed up for 2checkout and I was a little disapointed.

Before the sign-up process had been processed they had made a mistake so I needed to take a support ticket out. The problem was eventually resolved 4 days later.

The FAQ's are pretty comprehensive but in reality are the only support that they offer..

ewebhosting.org
8th February 2005, 19:27
I must admit I have not had any problems with support requests. When submitted they have so far always come back with a quick reply.

The thing I had the most trouble with at the begining is working out when I was supposed to be paid!!

But I think I am now on top of this!!

webit
11th May 2006, 11:38
What have peoples experiences been with 2Checkout and are you still using them?

MinuWeb
11th May 2006, 12:51
I have used them for over 4 years, never had any real issues, ($4-6000 USD per month in sales) payments have only been late once in all that time. Support is slow, around 2 - 3 days is norm, but for any important issues it is possible to get their phone number using google.

Rob Holmes
11th May 2006, 13:34
We have used Worldpay for years and although IMHO they are 'pricey' they have never paid us late and have a relatively good customer service level.

They are simple to integrate as well.

Rob

webit
11th May 2006, 13:45
I think I'm pretty much sold on them as a provider. £28 startup - no ongoing other than 4.5% (ouch) transaction cost (but no additional IMA account to pay for or monthly fee so I'll live with it) and direct intergration to the affilate software I'll be using. A saving of £1k over the first 18 months.

And also email support out of US office hours!

Message by jbasham on Thu, 11th May 2006 5:52 am
Hello,

We are located in Columbus, Ohio in the US.

5meodmt
14th May 2006, 00:02
i have been using it for my new website...it seems ok even though they are US based

Carl-CSNM
14th May 2006, 00:10
We used 2Checkout for a few weeks, but there a bit limited as to what cards can be accepted.