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Page
15th August 2008, 10:12
I have a customer wanting to purchase something over the phone and use an Australian visa credit card.

Delivery is to a UK address.

What security checks can I carry out on this.

The payment would be put through paypal virtual terminal.

Thanks

Shaun_Pearce
15th August 2008, 10:15
I can run a number of security checks on this person for you.

PM me a numer I can contact you on.

All the best

Page
15th August 2008, 11:11
Thanks I might take you up but it was partly a general question for long term learning.

Shaun_Pearce
15th August 2008, 11:14
Page,

That's no trouble at all. Just for piece of mind. I am not looking to charge you for these checks and I hope you find the information you are looking for on this forum.

All the best

lesliedocherty
15th August 2008, 11:28
Shaun, can you not provide the answers ??, you seem to know them

Shaun_Pearce
15th August 2008, 11:36
I can't provide answers because I don't know who I'm checking.

Sorry

Page
15th August 2008, 20:57
It is not clear from Shaun's post what he does.

But I took him up on his offer and he showed me the system they use and sell. It was a obvious sales opportunity but a real real real eye opener and it helped me in this case. Thank you.

So if you are wondering about security checks etc for web sales send him a PM and let him know why.

(I have made this post without asking Shaun so if you are not happy Shaun PM me and I will edit it out)

Shaun_Pearce
15th August 2008, 21:02
No, that's not a problem Robert. I'm just glad I could shed some light on this situation for you. How did you get on after?

If I'm slow to replying, I'm a self confessed Big Brother fan. And it's the eviction as I type!

I look forward to finding out what your client said :)

Page
16th August 2008, 15:13
Resolved as far as I know but chargebacks can ALWAYS appear.

But at least by the time I sent the parcel out I felt I had done a level of checks that made me happy to post out.

PS You were going to send me an email on prices for the system.