Ragnarok
9th June 2008, 17:43
Hello there,
The company I work for is currently looking at becoming a Mortgage Broker through an existing Call Centre function and was wondering if anyone could give me some info on the requirements...
I think I'm right in saying that my company would need to be FSA Regulated or regulated via a parent company and would need a CCL...
Would the staff need to be CeMAP qualified if they are advising on numerous lenders and not specifically telling a customer to choose Company A over Company B?
If someone could give me a brief checklist/summary of what is required it would be really helpful.
Thanks
The company I work for is currently looking at becoming a Mortgage Broker through an existing Call Centre function and was wondering if anyone could give me some info on the requirements...
I think I'm right in saying that my company would need to be FSA Regulated or regulated via a parent company and would need a CCL...
Would the staff need to be CeMAP qualified if they are advising on numerous lenders and not specifically telling a customer to choose Company A over Company B?
If someone could give me a brief checklist/summary of what is required it would be really helpful.
Thanks