Osc admin error message, can anyone help?

[TommyLaura]

Hi everyone,

we've recently swapped our hosting to uk2 and we've been having some problems.

Whenever we install osc and try to get into the admin by typing example.com/admin we keep getting this error message.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.8 (Unix) mod_ssl/2.2.8 OpenSSL/0.9.7a DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_fastcgi/2.4.6 Server at Port 80

Does anyone know whats up.. we cannot figure it out at all haha, thanks for any help in advance
Laura
x

[MichaelG]

Try the OSc support forum.

[openmind]

It's highly likely to be a problem with your htaccess file. Can you post the contents of the htaccess file in your web root and also the one in your admin area if it exists please?

[jdpos]

This may be of some help. http://forums.oscommerce.com/lofiversion/index.php?t275848.html alternatively it could be that the UK2 server doesn't support everything what OSC needs.

[Just_a_bloke]

I'm assuming your using your files, so the easiest way to get things working, is to use fantastico from your control panel (that's if your host provides it) to instal a virgin copy. Check that works, then up load your files over the top of the original fantastico loaded files.

For your own peice of mind, make a back-up of the fantastico set of files FIRST.

Make a note of the htaccess file contents and the configure.php files in yourdomain,com/admin/includes and yourdomain,com/includes as these will need to remain the same.

[TommyLaura]

Hi, thanks for the replies I will get tommy on to it asap.

Just another quick question. When you click into a product on our site, it does not have the title on the top of the browser window. It just says cheekymartini. How can we get it to copy the product name. We did not have search engine safe urls enabled and now we cant get it to work.

Does anyone know how to fix this?

Thanks for any help in advance

Laura
x

[TommyLaura]

Is there a code to put in the title tags in product_info tht wud echo the product title?

Very confused! haha :(
x

[jdpos]

I believe there is a code, although I don't know exactly what the code is for product title. If I knew that then would be able to tell you exactly.

[IVUM]

Try one of these 2 for the title tag in the product info page, one should produce the name being displayed for the title tag.

<title><?php echo $products['products_name']; ?></title>

OR

<title><?php echo $products_info['products_name']; ?></title>