Venka
6th February 2008, 10:08
Hello,
Our company paid to be featured in a bi-monthly newsletter edited by a professional editor.
To our shock, the newsletter is actually an email with a hyperlink ie click here for our newsletter online. From there, you are directed to a website, if you click on a another link, a small part of our feature is there. You have to lcik on it again, to see the complete feature. In our opinion this is not a newsletter but a hyperlink and this is not what we paid for.
Apart from the, the professional 'editor' took images from our competitors website (breach of copyright) and listed them in our 'newsletter' and badly cropped another image that we supplied ie the furniture we sell is not visible but the female model is. When I called him to ask why this was done, he swore at me and hung up the phone.
Company is refusing to refund us and has actually suspended our listing as I advised a potential prospect who called me for a reference, not to touch the company.
Can anybody advise me where I can ind a good objective definition of a e-newsletter that will hold up in court.
Thanks
I want to take them to court over this, as far
Our company paid to be featured in a bi-monthly newsletter edited by a professional editor.
To our shock, the newsletter is actually an email with a hyperlink ie click here for our newsletter online. From there, you are directed to a website, if you click on a another link, a small part of our feature is there. You have to lcik on it again, to see the complete feature. In our opinion this is not a newsletter but a hyperlink and this is not what we paid for.
Apart from the, the professional 'editor' took images from our competitors website (breach of copyright) and listed them in our 'newsletter' and badly cropped another image that we supplied ie the furniture we sell is not visible but the female model is. When I called him to ask why this was done, he swore at me and hung up the phone.
Company is refusing to refund us and has actually suspended our listing as I advised a potential prospect who called me for a reference, not to touch the company.
Can anybody advise me where I can ind a good objective definition of a e-newsletter that will hold up in court.
Thanks
I want to take them to court over this, as far