Google vs PayPal checkout

[Ethernetworks]

Whats the best ?
I think PayPal wins it. Any opinions ?

[streetslocal]

I have switched to google checkout as its still free to process payments.
Saved me over 8000 last year.

[Ethernetworks]

Can't argue with that streetslocal.
I don't like that you have to create an account with Google to buy by credit card whereas with PayPal you don't.

[streetslocal]

As you dont sell products online and you sell B2B simply use the google invoice option works perfectly

[Ethernetworks]

sorry you've lost me - can you explain ?

[streetslocal]

Have you already got a google checkout account?

[Ethernetworks]

no just a merchant PayPal account

[streetslocal]

if you sign up for a google checkout facility it has a control panel in that control panel there is a send an invoice facility which allows the receipent to click the link to pay the invoice.

Dont get me wrong in regards to paypal there system is fantastic and very easy to use but to me its payed for a few extra treats such as a new car and a holiday just by switching to google checkout.
:D:D

[Ethernetworks]

Ok so the buyer does'nt need to register an account with Google to pay with his credit card ?

[streetslocal]

They do but its a really simple process.
They simply enter address etc.
Think of that new car!!!

[Eagle]

150 million account holders worldwide...

[streetslocal]

Fastly growing but do need a few adjustments

[Ethernetworks]

Yes your right it hardly matters if it does'nt affect trade significantly.

I think registering with the store is better in principle - and much less of a committment to the buyer.

A new car sounds great though!

[niknak33]

im with paypal at the moment, thinking of getting both, google and paypal intergrated into my business if its gonna save loads of money in the long run.

[fruit trees]

From what I hear it will not be free for long.

[gibby]

the problem with both - from our experience
is that customers dont like having to create new accounts with these payment gateways

although google looks very cheap its a bugger to integrate with some carts but customers have to register for an account - which they dont like


both have the problem that if customers register a card or address or email & forget the password they are stuck
paypal are really bad at resolving issues when things go wrong

we currently use paypal but due to so many problems and at least one customer per day moaning they cant make a payment we are moving on to a professional IMA


as an example we were notified today of a dispute by a customer on a payment - the ref they gave us will not help us find the customer & we cant reply to the email
On ringing we were told to leave a message but they never call us back

ignore both if your serious about your biz & get an IMA

G

[stevesimo]

Whatever the pros and cons are for all payment providers, the main thing we as businesses are interested in is what is the cost to us. At the end of the day we have to pay a percentage to these guys to process the payments for us on their secure servers.

Purely on this basis I would have to go for Google. For example I recently researched processing a payment of £10 on both Google and Paypal. The cost with Paypal worked out at roughly 60p per transaction or 6%. With Google the charge is just 15p per transaction plus 1.5% or 3%. This might not seem like much but 3% of say 1000 transactions is a lot of coin which ever way you look at it. They also offer free payments in return for money spent on their adwords campaign (£100 of free payments for every £10 spent on adwords)

Paypal is slightly easier to integrate but I used Googles buy now button facility and this is an absolute doddle to integrate. If you are processing large volumes of payments then Protx are worth a look as they offer flat rate 10p per transaction charge although integration is not straight forward. In their defence they do have the securest payment facility on offer from any of the payment providers I have integrated with.

Anyway to answer your question I would choose Google over Payal purely for the cost savings. Then if you get into processing lots of payments on a regular basis I would opt for Protx for cost savings and high security. It really depends what your margins are but on £10 or less I am assuming the margin will be fairly tight or at least it was in my case so Google gets my vote.

I hope this answers your question

steve (blackpool) :)

[niknak33]

In my case, i am the web designer and sole trader, so the best would be the company that offers the least amount of % taking from the sale. I cant afford Protx at the moment as I only just started the business and I cant afford to use google or paypal for too long otherwise I wont make enough money to go through to use Protx.

[Ethernetworks]

Profits aside - I think PayPal have got it right in that you can purchase by CC without having to register with them. I think that a customer would rather just register with the store for P&P purposes and just pay and go at the payment gateway.
For me cubecart does this the best (if the mods are done properly).

[streetslocal]

I am sure google checkout will make changes although i have not seen any plans?
Anybody?